"The front desk is very arrogant and rude! The only advantage is that the geographical location is suitable. When you finish a day's trip and want a quiet relaxing time, this place is absolutely not! It will be noisy until after one o'clock in the morning. The footsteps upstairs and the harsh sound of pushing the furniture. The next room is talking in a mess and laughing, and talking loudly in the corridor... You will have a headache!"
GGrmoFor a resort that starts at ~$2,000/night this place falls very short in various areas. For an all inclusive resort there were very few dining options (it was either the sur house or the pool side bar). Most of the staff were really friendly but we did feel like the housekeeping staff weren’t too professional at times (once they opened the door to our room even when we told them to give us a few seconds to get to the door). Although the resort is in a beautiful location, I don’t know if I would consider this place luxurious.
KKayra CangozWe stayed one night in this beautiful hotel. The room was very spacious. Actually there is also a little kitchen inside the room. The breakfast variety was enough. There were boiled eggs, waffles, jam. There were lots of parking spaces. The beds are comfortable. Stuff were nice.
YYeung LTOverall, it is a nice boutique hotel. I like the location being across a mall and nearby restaurants. Room size is relatively small but still reasonable. However, rooms facing the pool may experience loud music even after 9 PM. Occasionally, the front desk does not have any attendants or has only one person. I have had to wait in line to talk to the front desk several times. There is a $10 per day facility fee, which is not optional, but it’s not a part of the regular room charge.