This Motel 6 is so odd. It has some very nice parts. When I first opened the door I was impressed. It looked clean (it is), with modern, new, updated furniture and features (very large new mirror that is backlit, marble shower walls, new modern sink and faucet, and more). The mattresses are firm, but more comfortable than I expect at a motel. They seem to be some type of foam/memory foam. I paid for the more expensive room so that we could have a fridge and microwave. Both are fine. Now, here is why I wouldn’t stay here again: although the furnishings are new and modern, they are odd and mismatched. The two bedside lamps are very different (one very tall and circular, the other shorter and a rectangle). Although we have a room with two queen beds, the room seems to be built for a king sized bed, as there is an outlet directly in the middle of the wall above the head of each bed. This means I can’t easily charge my phone while I’m on the bed. The dresser, although nice looking, is a weird trapezoid shape that juts into the room (I literally can’t figure out what one would use something like this for, or where). The beds are tall (yay!) and have these attractive black walls under them so nothing can go under the bed. Great, it looks good. They are made of metal, and we are constantly kicking them. They clang and sound like if you were to kick a filing cabinet. When you are on the bed, if you move too much, you can hear them vibrating. If you are a light sleeper, this might keep/wake you up. The TV is small (maybe 30” or so?), and uses DIRECTV. We couldn’t get the remote to work. The man in front came to our room and showed us that there is a black wire that the remote goes to, and the black wire needs to sit in front of the box so that the remote will work. There are blackout curtains (yay!) but they are too long and cover the heater/AC. There are no sheer curtains, so when we are in the room we either are on display for anyone walking by, or have blackout curtains closed and rely on fluorescent/LED lights. Bottom line: if it is late at night, you’re driving, and you just need somewhere to lay your head, it’s fine. If you actually need somewhere to stay while you’re here, don’t bother. We’re here for 3 nights, and I can’t wait to leave.
IIssraa APosting the same review I wrote for YELP If you have kids this is probably one of the only places in downtown Carmel by the Sea to stay so there's that. My family and I stayed here for a few nights back in April and had some issues that we reported to the staff and emailed the manager about and basically got zero help from them so I decided to finally post a review here. Upon check in we found leftover items in the fridge which showed that housekeeping doesn't actually clean much. There was not weather ***** on the bottom of the entry door which not only allowed heaps of dirt to enter the tile floor and turn our feet black, but also allowed for us to hear the very loud leaf blowing that took place early the next morning. It sounded like the leaf blower was happening inside our room which woke up my 4 year old and 3 month old baby. Let's see what else...there was a huge loogie that was sitting in the drain of the bathroom sink, soap scum on the corners of the shower and light bulbs burned out. When we were checking out we were hoping to talk to the front desk about our issues but no one was at the desk so we called afterwards and explained our situation. They told us to email the manager which we did, we were asking for a partial refund mainly for the lack of cleaning but the manager never responded so maybe they wills see this! For nearly $600 spent, I don't think it's outrageous to expect a room to be cleaned. Save your money stay somewhere else! Customer service is lacking, cleaning was abhorrent and clearly management doesn't care about guests and just wants $$. If you have kids, spend your hard earned money elsewhere and just deal with the traffic to get into town. This place is NOT IT and they DON'T CARE about their customers.