Highly recommend this nice, well run motel. Very comfortable stay. Exactly as hoped for. Will return for my future trips to the Toledo area. Close to restaurants, gourmet grocery store. Maumee/Perrysberg is a lovely area with great parks, river access, and charming shopping areas.
I stayed here for about six months. I loved the separate full kitchen including oven/stove, separate bedroom space with a big cozy bed, separate spacious modern living room area; work desk, big flatscreen TV, extra clean storage drawers for clothes + large closet, a comfortable couch with pull out bed, nice bathroom and more. They had kitchen/cookware + other amenities available upon request. I had everything I needed to make it feel like home. The service was great; the people/staff were friendly and helpful. They were super kind and fast on any requests I had, working around my schedule for cleaning and thoughtful of my fur baby (animal friendly). Thanks! (Date of visit, not exact)
While the staff was friendly and helpful, the hotel had some serious issues. The first day, we realized that one of the tvs didn’t work. We mentioned it to staff and they said we could switch rooms, but we had already unpacked with the baby and it was going to be a lot to switch, so we stayed. Then we saw that in the bathroom, the toilet paper was stained and there was clear water damage above the shower. It didn’t seem unsafe, however, and everything was usable, so we made do. Problems got worse the second day. We went to shower and not only were there no washcloths and towels that were far smaller than standard, but there didn’t seem to be enough water pressure to work the shower. I was able to make it work once earlier in the day, but it did not work at all later in the day or the following morning. By this point, we were told we could not switch rooms. Final issue was the pool. When we tried to take our son down the first time, it was closed for cleaning. Not a big deal; it has to happen. There wasn’t a notice or sign or anything to warn us though, so between getting ready, figuring out what was happening, and getting back dressed, we lost a good chunk of time and had a very cranky toddler. The next morning, we went to try again and were told that the pool didn’t open til 9 despite the big sign saying that is opened at 6. Thankfully it was not too much beforehand and the staff let us in while they cleaned the pool deck. There was a layer of bubbly chemicals just sitting on top of the water, which had me concerned, but we rinsed off afterward in the small stream of water coming from the bathtub when we returned to the room and no one seemed to have a reaction. All in all, the hotel felt safe and staff was kind, but it was one little thing after another that resulted in way more complications than I needed in my trip and one very smelly husband who couldn’t clean off well in the little tub trickle. I would not recommend it unless you really just need a safe bed and some good breakfast.
I booked my stay through Trip Advisor for Aug. 30-Sept. 1 for a total of $365.31. I was traveling from Alabama to Ohio for a family member that was on hospice care in their last days of life. I was not able to make it to the hotel Friday night but I did not cancel my reservation. When I arrived Saturday, I was told by the front desk employee that my reservation had been canceled. The employee told me they still had a room available and the rate was a little less than Trip Advisor was charging. I was then charged $230.79 for Sat & Sunday nights. The employee advised I would need to call Trip Advisor to have them reach out to the hotel to reverse the charge for the first charge which I did. I have yet to receive a response or resolution. I have now had AmEx dispute the charges. Trip Advisor and Fairfield Inn Marriott need to get it together as I’m currently out $600 for 3 nights at a below par hotel.