Asia is not very welcoming at all she was working when i checked in. She needs a refresher training class in hospitality because her guest relation skills were below average in comparison to what i'm used to. I'm Gold Elite status which means i've stayed at plenty Marriot's all over the world and have spent at least $20,000 to reach this level. I was offended by Asia when i arrived at 9:30p on 4/27/24. I presented my Paypal debit card for room + tax. She replied 'we don't accept these kind of cards due to fraud”. I know Detroit can be a grimey place but, your local scammers has nothing to do with me cause i reside in Pittsburgh, PA. I'm self-employed with a successful black car business at the Pittsburgh International Airport. So, you can see how insulting it was for your young front desk employee to say that to me. I can show just 1 of my bank accounts with a $9000 balance. I just found the staff to be a bit ghetto not just her. The final turn off was i only stayed 1 night for an event. The entire time i was there their key card machine wasn't working. So, front desk had to physically let you in your room. It was a major inconveinence and in all my 51yrs of traveling i've never stayed at a hotel where the key machine didn't work. I want to move, come and go as i please without having to bother the front desk to let me in my room like a child.
ผมได้เข้าพักที่นี่ที่ Red Roof Inn in Warren เมื่อวันที่ 696 and Dept เป็นเวลานาน ห้องพักสะอาดและพนักงานเป็นกันเองและเข้าใจดีแผนกต้อนรับก็ให้ความช่วยเหลือเป็นอย่างดีและเป็นกันเอง จะแนะนําสําหรับใครที่ต้องการพักต่อหรือแค่เพื่อเดินทางท่องเที่ยว
The assistent manager messed up my booking and tried to put the additional costs from his mistake on me. Only after threatening with an official complaint did he fix his mistake and insincerely apologized. Rest of the staff was friendly though. Not the luxury I expected from Hyatt but then again, it is only a 3 star hotel. Breakfast and bar/shop are all focused around getting you to eat as much carbs/sugar as possible. Not a good hotel for people with dietary restrictions. Airco worked very well, but also very loud. Had to be turned off during the night to sleep. Cinema, stand-up comedy place and a few restaurants in walking distance so for a short holiday stay it might be okay.
I stayed 4 nights at this Hampton Inn and although there were a couple minor issues, it deserves 5 stars. First of all the employees are all extremely friendly and helpful. The rooms are very clean and the bed is probably the best I have ever slept in at a hotel. The location is great, not right on the expressway where you get too much noise but only maybe 3 minutes from I 75. Breakfast was better than most and an employee was always standing by to make sure nothing was running low. The only negatives were some noisy guests in the hallway one night at 10PM and again when they returned at about 4:30 AM. I've encountered this at other hotels and it is hard to blame the staff for this. Only other issue was a drainage problem with the shower/tub. This is my second stay at this location and I would not hesitate to stay here again.
This is an older property that needs a little love. You can tell that the furniture has numerous nicks, burn spots on the counters, etc. It was, otherwise, clean. The staff was nice. The bed was like a cement block and the tv was small for the room and perched low on a credenza. Not much around to eat unless you go to the mysonginestic Twin Peaks. The grab and go breakfast isn't what you think. I believe it was oatmeal you could make and some snack bars. Would I stay here again? Probably not.