For the price, this motor inn is of good value. It is clean and location is convenient. The attempts to save money, while understandable, is unconscionable. There is no place to hang your towel when taking a shower – there could easily be a hook or two on the bathroom door which can be reached from the shower. There was one soap to use between handwashing at the sink and taking a shower. The breakfast is less than basic. There was only brown bread for toast, plus English muffin, only berry jelly – no jam, no marmalade. No juice of any kind. Just yogurt and some kind of egg muffin that you microwave. It did not look appetizing to try. And one plastic container of plain cereal. However, the main reason for the low rating is their method of doing business. I booked two nights through Expedia.ca which stated “Pay at Hotel” with credit card info as guarantee in case you don’t cancel in time. When checking in, we saw the statement showing one day charged. I questioned why they already charged my credit card before we arrived and particularly since I planned to pay US cash due to the horrific CAD$ exchange rate. The receptionist said there was no charge yet and kept repeating that we were not to worry. She said the statement meant the charge was on hold, which we thought was okay and would be reversed when we pay when we check out. On the morning of checkout, a different receptionist who I believed was the owner, said it’s all done, all charged to the credit card. No one should charge our credit card without telling us. This owner said it’s all stated in ******* (and I checked again later, it said pay at hotel. It did not say hotel will charge credit card on arrival.) We were upset not only because it cost us 42% more for the stay (Exchange Rate + Foreign Transaction Credit Card Fee) but that the Inn charged us without letting us know on arrival. If we were told that the first charge was indeed a charge, we could at least have paid the second night with cash. The owner first argued that the charge was clearly stated on *******, then tried to appease us by saying the first receptionist was a trainee. She later ran out to our vehicle to offer to refund us (and then take the cash), but she clearly had no international travel experience as a refund of foreign currency means I lose again as credit cards use a lower exchange rate for refunds. It is never a refund of the original amount. Hence, we said no thank you. For non-US travellers, it is fine to stay here for a night or two. Just be prepared in case of surprises.
I'm a diamond member. I am in many hotels- in the Hilton family. Homewood is a preferred brand. This was a poor experience. One spoon in the suite (no other silverware), 5 hangers in the closet, poor lighting in the bathroom, barely any counter space at the bathroom sink, and a minimum amount of storage area in the tiny dresser under the TV (with very narrow drawers). The shower curtain bar is too small for the shower rod and fell down. When we called for housekeeping that day to repair it we were told that housekeeping was busy for the day but could come the next day. When I asked for maintenance to repair it, we were told that they wouldn't be in until 2pm. I said that would be fine-- but they never arrived. We lodged the bar back temporarily but it was too high to prevent water from pouring onto the bathroom floor so needed to use bathroom towels to prevent water from going all over the place.
This hotel stands head and shoulders above the others. It is immaculately clean, the common areas/lobby are spacious and inviting, the restaurant serves high-quality food, and the rooms are much more functional and inviting than your average hotel room. Examples: 1) instead of a set of dresser drawers that no one uses, there is long counter that the TV sits on and a cupboard beneath to store items. At one end of the counter is a padded bench with a place to store shoes beneath. There is an office chair that pairs with the counter. 2) There is an open closet space that has built-in drawers, room to hang clothes, and space on the floor. 3) There is a coffee bar that is tucked in ”sideways”, so that it is not in the way, and a mini fridge beneath it. 4) There is an easy chair with a small table....5) The bathroom, which is spacious, has a bright yet soft light that frames the entire bathroom mirror, which is ideal for hair and makeup. Also, there are shelves on the wall which are handy. 6) There are multiple lights including for the closet and entry area, a floor lamp, four lights on the night shelf, etc. Clearly, this hotel is not trying to keep you in the dark; the generous lighting confirms the cleanliness. 7) The value for your money is well above average. We've paid much more for a lot less 8) The bed was very comfortable, and the comforter was warm without being heavy. 9) The overall space is about 20% larger than the standard hotel room. 10) The hotel is located in a safe area, and the parking lot is well situated and roomy. In summary, the perfect blend of form and function has been achieved here in a modern, attractive setup that is one of a kind.
Cons: Bit awkward to have the sink outside of the bathroom. Pros: Quick and easy check-in. Friendly front staff. Free water and infused water near front desk. Free Starbucks drip coffee provided outside bistro hours. Room was very clean and quiet. Air conditioning and heat worked well. Toothbrush and toothpaste was provided free of charge upon request. Shower gel provided smelled great. Room was spacious - lots of desk space, a big couch, another small table, a large TV, a full size mirror, 2 bedside tables equipped with charging outlets. The hotel was close to everything we needed, including a large mall. Parking was free! We would definitely stay here again.
It was a last minute reservation for this hotel advertised as 2 stars. The room was noisy both because of the guest walking around in the room above at 4 am making a lot of noise which shouldn’t really be the case but this building is old and has no sound isolation. Also because of the road noise, which was terrible when the trucks pass by. You feel like you’re sleeping in the middle of the highway. The blinds hardly make the room dark. The bed looked clean, but was uncomfortable with sheets almost falling apart. The breakfast options are limited, but that’s given for this type of motel. I have stayed in numerous hotels around the US for under $100 a night and this one is close to the bottom of the list.
This hotel was clean and comfortable. The room and bathroom had plenty of space and we never felt cramped like in so many other hotel rooms. The staff at the check in were very accommodating even allowing us to store our bikes in their store room which made us so much more confident than having them locked to the bike rack on our car. Breakfast was great, the kitchen staff were right on top of it, making sure no nothing ran out and the counters and tables were clean. It's an easy on/off from the I 5. We came over from Widbey Island on the Kingston/ Edmonds Ferry and it was an easy drive to the hotel. We definitely recommend this hotel if you're staying in Lynnwood.