This was one of the worst experiences I've had at a Marriott property. I am a Gold Elite Member and currently work for a Marriott hotel and was shocked and appalled on how things were done here. I requested an early check in at noon on the app, but I arrived around 2:30. When I mentioned that I was there to check in, the front desk said ”you know check in isn't until 3pm right?” When I told I requested a noon check in time, she proceeded to check me in, she didn't mention to me that she gave me an upgrade which would have great but I did requested a room on the 2nd floor and I was assigned rm 211. I notice she also didn't ask for my ID, form of payment and my Marriott Friends & Family paperwork. When I was in the room getting ready, a family of mine busted in our room with her keys! I went downstairs and told them that they assigned 2 different people in the same room. They remade my keys and I went back into rm 211. About 15 minutes later, I decided to ask a different front desk clerk to confirm that I was checked in rm 211, they confirm NO ONE was check in this room! I came to Lima with my mother who is disabled and it was obvious I wasn't checked in the system, which meant we were vulnerable and anything could have happened. Two front desk clerks fix the situation where as the other front desk clerk that check me in (her name was Tiffany) didn't help and left stating ”I hope your situation gets better.” I also notice all the front desk clerks was shouting room numbers out loud which is a BIG NO NO in hospitality. I was late for my function that I drove an hour and 30 mins to attend so I requested a refund. So much more happened but It's obvious the front desk aren't properly trained which could have caused a serious issue. I am still waiting for my refund that I requested as well from the hotel. I wouldn't stay here again.
The receptionist Ariel was very courteous and polite. This Motel 6 was very nice, clean with stylish newer rooms. I stay at Motel 6 only and nationwide due to being a pet transporter. they are the best as far as I'm concerned due to their attitudes and pet friendly friendly accommodations.
Howard Johnson by Wyndham เป็นที่พักที่ยอดเยี่ยม พนักงานเป็นมิตรช่วยเหลือดีและพร้อมที่จะช่วยเหลือทุกอย่าง ห้องพักยอดเยี่ยมและสิ่งอํานวยความสะดวกก็ยอดเยี่ยม สถานที่ให้บริการเงียบมาก เราพักที่นี่ 9 คืนตั้งแต่เดือนเมษายน
I don’t really like making bad reviews, I feel bad when I do but this was particularly very hard. I’m an Ohio born and raised & reside in California now because of the military; I came down for a funeral of my niece who passed over the last weekend in August. I booked through a military service website & the great reviews were really promising. My issues: Toilet Tank is leaking into the floor Black Mold present shower ceiling Bathtub is clogged and collects water Stained sheets and pillows Strange hair clippings all over the beds Walls are filthy and filled with a jam like pasty substance? (Poptart??) Door cosmetics are chipped Carpet staining is prevalent on all floors including room Place cards & advertisements in room are sticky or dirty Ice tray & coffee bar; as well as fridge are dirty with crumbs. Pros: Front desk is quick to fix and understanding, they switched my bedsheets out immediately as soon as I called. As for the rest, I am unfortunately not in the mental state to really care as I am mourning, but it’s important that this review is to give understanding to take care of the health of the building for people who need it when all else is not ok.