Everyone was super nice......especially Kara.....sweet lady who loved to offer her advice on the town and what to do. She was also so patient with everyone during breakfast. Some guests came in after 9 and she didn't rush them to eat and just said, if u need anything just let me know and I'll get for u or help urself thru the door. That was soooooooo nice.
I was having surgery in Durango, because the room I booked was available they allowed me to check in way earlier than my designated time due to my operation. In addition, they provided me water bottles and complimentary snacks. I am a gold member and I have stayed at many hiltons. You could tell this location really did care about its guest as most other places would have not made the accommodation for my procedure. Everyone I talked to was very nice and tried their best to make accommodations. I would recommend anyone staying in Durango to stay here as the hotel is very nice and cares about its guests. 10/10 experience and I will be writing to Hilton as well to express my gratitude for their kindness.
Highly recommend. We were completely happy with our stay. The pm and am desk clerks were both very polite and helpful, the room was very clean and was much larger than we expected. Everything seemed fairly new, and the room even included a small sofa! The bed and pillows were very comfortable, and the towels were nice and fluffy. There was a grassy area just outside the motel that was perfect for walking my pup, and the area even included doggie waste bags and a convenient trash can. Breakfast offered the usuals, plus pancakes! We would definitely stay here again.
Located just south of town, the hotel is convenient to all areas of Durango. It is on an access road adjacent to a limited-access highway, but it is very easy to get around. The interior corridors on the three-stories are served by an elevator and rooms are comfortable. Every afternoon, there is popcorn and cookies, and in the morning a hot breakfast. Front desk staff are very friendly and helpful. Durango itself is rather congested to drive through, so it is best to go there after 6 pm for free parking, or after 5 pm in municipal lots. If you are going to Mesa Verde, it is a 40 minute drive to the visitors center and 1 hour, 15 minutes to the first historic site. It is in an ideal situation for the park and for Silverton, Delores, and points east. Durango can be expensive to stay in, but I found the prices here more reasonable for all that you get.
This is a very nice hotel. It is very clean. The rooms are large. Excellent breakfast with many options. Dining area is very nice. Desk staff is very friendly and helpful. When asked for restaurant recommendations, put us on a waitlist at popular spot. About 40 minutes from Mesa Verde national Park.
My wife and I stayed for 3 nights in the room used by Louis L'Amour to write his western novels. It was spacious and furnished in Victorian furniture, as was the whole hotel. The staff were all friendly and helpful. We enjoyed the hot tub which you could book for yourselves. We ate there every night and enjoyed the live music. A great experience and very close to the Durango to Silverton railway station. Well worth it.
Budget Inn had everything we needed to enjoy 2 nights in Durango and ride the Durango-Silverton Train. Convenient location, basic and functional amenities, and an extremely knowledgeable and helpful front desk clerk. There is no pool and parking is tight especially if large trucks are parked close to the entrance. We had no issues with cleanliness and got exactly what we expected for the price.
BBiankaMWhile I can't complain about the price of this hotel. It did not live up to the expectations that I had. Location wise, it's near a fairly busy street and not only are the walls thin but there are gaps in the door so I heard every time a car passed by along with all of the commotion that happened outside.
Additionally, the photos that you see on the hotels website and reviews don't accurately portray what the hotel looks like in person. It feels like this hotel was attempted to be renovated and got halted somewhere in the middle.