My family and I arrived at this hotel late last Sunday night as we had all traveled from across the country last minute to come see my dad who had a stroke and was taken to ECU’s hospital. While not a super fancy hotel, the staff made our stay exceptional. They went out of their way on numerous occasions to accommodate us all. From the front desk folks to the ladies working in the cafe, the level of care that they put into all of our interactions was unmatched. Sadly, my father passed away 2 days after we arrived, but I will always be grateful to this hotel for giving us a safe, clean space to rest and grieve in.
1! I have lived in hotels 1/2 my life! I came to Greenville on a biz trip for ECU, and had to stay at a per diem. Sadly at $150 this was one of my only options. I booked thru *********. I arrived. The from desk employee fished around for my reservation for 15 mins till she realized she checked in the wrong person under my name. From there it just got worse. Room was dirty and a mess. Noise issues. My phone and tv didn’t work. I should have just driven home. Sad that you have to spend $300 for a place to just get some sleep. Don’t stay here. It’s a hot mess. As I write this I’m contemplating leaving and driving the 2 hours home.
We were here in Greenville because of a medical emergency with my husband's son. Your hotel could not have been more accommodating. From the time we checked in to the time we checked out. Benita at the front desk was so helpful, courteous and professional. Beds are comfortable, rooms are clean, everyone was friendly. Swimming pool area was clean. Cameron also working at the front desk was also very helpful, knowledgeable and professional. Sandra one of the hostesses In the restaurant was also helpful and kind. We enjoyed our stay.