Mr. Rajan Kanji is an amazing manager! I have traveled a lot, and this is one of the best motel experiences I've ever had. This is an amazing business. They really have their organization and customer attention in order. I am very impressed with the level of service and expertise, along with attention to detail. Thank you
What a delightful surprise when we were looking for a hotel in this new area for us. We were delighted with the cleanliness, welcoming front desk people, and the room!! We had a King-Size Bed which was wonderful and even the pillow selection was perfect for my husband and me (not always the case on the road) - as he likes firm and I like soft!! There was even a coffee bar in the room with an under-counter refrigerator that was very handy for our personal snacks/sodas. The bathroom is spacious with a long counter so I was able to spread out my make-up/hair prep products and my husband still had room to shave and brush teeth. Very practical and light and bright. The location is perfect as it is visible from I-8 but not noisy at all. It is so handy to get back on freeway going in either direction. We stayed long enough to enjoy 3 mornings of the complimentary breakfast bar which is delicious and waaaay more than just pastries: We had bacon one morning with eggs, sausages and cheese omelets another morning, potato selections, there is hot oatmeal or instant plus cold cereals and fruit, bagels, muffins and the HIE ”famous” cinnamon rolls. The coffee bar is well stocked as is the juice bar. I'm not naming all the dishes but just to give you an idea of all there is to choose from! The hotel says they are undergoing a renovation, but we were not interrupted with any noise and from what we could see it was beautifully done. The business area has multiple computers and the breakfast room turns into a great meeting place and lounge area through the day. The pool area in back is well laid out and very spacious so no one has to feel crowded. There is also a hot tub. We didn't utilize either but were able to look down at the pool and BBQ area and see other guests enjoying the facilities. We were fortunate enough to meet the General Manager, Calista Fulton, who was delightful. She was very professional and gracious with our compliments and appreciation for her hotel and it is easy to see that her staff respects yet likes her as it is just a smooth-running and welcoming hotel. We will go back to this hotel whenever we are in the area again.
Clean hotel. Polite staff. However, it is had to charge an electric car. Although the hotel has a large parking lot and lot of parking spaces were available. most of the EV charging stations were blocked by petrol cars who's drivers unknowingly had parked in front of them and blocked access to them. A sign stating that it is against the law in California to park in front of a EV charging station would be very helpful.
GGregory MMy family recently stayed at this hotel in room 110. When we entered the building there was a strong chemical smell. Not one that smelled like industrial cleaners. The smell was like wet dog, artificial lemon and oven cleaner. The smell got significantly worse when we opened the door to our room. We had 2 other families that were staying here with us & all had the exact overwhelming smell in their rooms. The next day we woke up to Valley Pest Services spraying pesticides along the walls and every doorway in the building; even while my family ate breakfast just 10 feet away. We have 2 kids under 6 and our 2 year old got sick and broke into a rash from whatever they were spraying; I assume bedbugs. I would NOT recommend staying here. While the rooms looked clean, I'm sure there's a lot being covered up. I reached out to management, Alex, twice without any sort of response.