Positives with this hotel: 1) Well designed rooms that were very modern and clean 2) Late hours for indoor saltwater pool (until 10 pm) 3) Proximity to places to eat and things to do 4) Sofa bed had reasonable comfort (wouldn't want to sleep there for a week, but for one night, it was better than most sofa beds) 5) Courteous, empowered staff Things to improve: 1) Sound proofing with other rooms could be better -- we were able to hear voices (and, at times, shouting) at night in adjacent rooms
I recently stayed at the Residence Inn East Rutherford and was thoroughly impressed by the service provided by Camille and Anna during breakfast. They were both incredibly friendly, attentive, and handled a large crowd of guests with ease, making sure everyone was taken care of. The continental breakfast they served was absolutely delicious, with a great variety of fresh options to choose from. Despite the busy morning, they remained calm and efficient, ensuring everything was stocked and everyone had what they needed. It was clear that they genuinely care about providing excellent service. I left the breakfast area feeling well-fed and very happy with my experience. Huge thanks to Camille and Anna for making my stay even more enjoyable!
We have stayed at this Fairfield several times. From desk staff pleasant and helpful. Rates are reasonable considering proximity to NYC. Room was clean and everything functioned (microwave, coffee maker, mini-fridge). Beds very comfortable. There was a good variety of breakfast offerings, just wish there was a waffle maker. Breakfast crowds depend largely on whether a school group is staying there. Breakfast staff kept things stocked as best they could. Wish there was a waffle maker, but that probably would have slowed things down considerably at the buffet. Very conveniently located on the NJ Transit bus line into the city, schedule and easy to read directions available at the front desk. Bus info needs to be updated with changed fares. Would stay here again.
Booked this based on the reviews. Arrived later in the evening and informed our room was given away (king). Apologized and was told we’d be put in a double accessible room. We were fine with this. It was a long day and we were tired so just wanted to shower and sleep. We were also given a card for complimentary breakfast. I wish I remembered the name of the person who checked us in. It was clear he was apologetic and wanted to help. We arrive to our room and on the initial entry to our floor noticed it seemed under construction maybe? Paint was unfinished along the bottom baseboards in the hall, but no biggie. Entered our room and it seemed okay. Large. Unpacked and prepared to shower. Moved the shower curtain back and there’s a HUGE ball of wet hair clustered on the tub. The toilet area has stains. I was so grossed out I could barely speak. I attempted to call down and the phone didn’t work in the room! Went down and showed the photo. Again, same person apologetic and moved us to another room. Still unkempt but we were soooo tired we just ****** it up, wiped down the bathroom ourselves (brought Lysol) and went to bed. Had breakfast the next day and the person in the breakfast area was so nice. When we checked out I attempted to speak with someone about our issues the previous night but there was only one person at the desk. She took my name, said “ you’re good”, and picked up the phone that was ringing off the hook. I wasn’t even asked the general “how was your stay”. We had a flight to catch so I couldn’t wait. I stay many places, most types. While I’d love to give a higher rating as most of the professionals I encountered were pleasant and caring, I just cannot in good conscious leave a higher review due to the cleanliness. I check here before I book ANYWHERE and I’m always looking for comments about customer service and cleanliness. For those like me, I want to save you the stress. Book elsewhere. Oh and if you’re wondering, yes, I was charged the full rate for my stay.
The hotel was clean and everyone was friendly. The location is great for any trip that includes the meadowlands or American dream mall. I thought the hotel was a great value. The shuttle was quick and the drivers were courteous. I will stay again when visiting the area. I had no issues and would recommend staying here. I know this isn’t a resort style hotel but the the shuttle and breakfast was a great touch that enhanced our stay.
I had a great stay here. The staff is extremely friendly and helpful. The rooms are spacious and the bathrooms are big. The kitchenette has great cabinet space and the fridge is a large size. The location is isolated and quiet but very close to New York City if you are looking to save some money by staying outside of Manhattan.
Located in North Bergen, Fairfield Inn & Suites by Marriott North Bergen is in the business district, within a 15-minute drive of American Dream and Madison Square Garden. This hotel is 6 mi (9.6 km) from Bryant Park and 6.1 mi (9.8 km) from Empire State Building.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in North Bergen? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 100 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
With a stay at Sheraton Lincoln Harbor Hotel, you'll be centrally located in Weehawken, within a 10-minute drive of Times Square and Broadway. This hotel is 3.2 mi (5.1 km) from Madison Square Garden and 3.2 mi (5.2 km) from Empire State Building.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Satisfy your appetite with Italian cuisine at Beneci's, a family restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Weehawken? This hotel has facilities measuring 2112 square feet (196 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 358 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.