I stay at this property every five weeks for business, and it’s getting worse every time. I had DoorDash deliver dinner, no utensils. I went to the front desk and asked for a fork. The girl goes in the back and hands me plastic fork, and says understand that we don’t provide utensils, you need to get these from your food delivery, seriously? The next morning I go down at 6 AM for breakfast, it’s the first time I’ve ever stayed there that they asked for a coupon, I told her I didn’t receive one and she told me to go to the front desk to get one. Nobody at the front desk, waited five minutes, went back up into my room and got the key packet with a piece of paper in it that had breakfast hours, Internet information, etc. I brought down and showed it to the woman along with my key, Told her this is all I received and I’m going to have breakfast. She replied to me that I shouldn’t give her attitude and that I don’t have to eat breakfast. The staff is progressively getting worse and it’s time for me to find a new hotel The only positive, Mico, Who checked me in, was very friendly and polite. I don’t know what happened to this property, I used to enjoy it very much, it’s not worth it anymore
This is a pretty standard SpringHill suites. Rooms were decent though I wasn't too excited about the layout. Service at this location was good, the staff was welcoming, accommodating, and seemed to genuinely care about my elite member status. The location is what stood out the most, everything was within driving distance. The parking lot was large. Breakfast was standard of what you come to expect at a Springhill, loved that they offered turkey sausage. Some days, they'd keep it open past 9:30, so late risers can have what's left over, that was nice of them. Was not a fan of the Gym as it was very small, not sure what they were thinking. It was one of the smaller if not the smallest gyms I've been to in a Hotel, no scale, but they did offer towels and water as well. You get two treadmills, a bench, and dumbbells. The outdoor space right outside the gym had a couple of spots to seat in but the area was also very small. The a/c vents could also use some cleaning. I would suggest a deep cleaning at least once a quarter, my vents looked like they've never been cleaned.
At Quality Inn & Suites East Syracuse - Carrier Circle, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Quality Inn & Suites East Syracuse - Carrier Circle come furnished with air conditioning to cater to your needs and comfort.A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At Quality Inn & Suites East Syracuse - Carrier Circle, each day commences with a scrumptious breakfast offered at no additional cost. At Quality Inn & Suites East Syracuse - Carrier Circle, experience the ease of having groceries brought straight to your accommodation through their efficient service.