My stay at this location was wonderful. The room and lobby were very clean and updated. The bed was comfortable and we slept well. I will certainly be staying at this location again as you really get excellent amenities at the price point.
Visited for a wedding and was pleasantly surprised with the accomodations. We needed an ADA handicap accessible room which was not available at the group wedding rate, but one phone call to their sales department and they were more than happy to switch to the accessible room for us at the discounted rate. Lobby was very clean, mini convenient store was a nice touch, plenty of parking. Accessible room was located on the first floor, and it was as standard as ADA rooms goes. Love that it was a roll-under sink and a true roll-in shower, plenty of grab bars around the toilet. Bed was probably still a little high so if you have limited mobility with transfers, be forewarned as there is not a hoyer lift. Forced AC unit was nice and kept the room nice and cool. No closet or even a rack to hang clothes so we had to use the hooks on the back of the bathroom door to hang our wedding clothes. The room also has a mini fridge and a safe. Bed was comfortable. Continental breakfast was not classic bacon, eggs, hash browns, etc. that I was hoping for but rather biscuits and gravy. Cucumber water was a nice touch, but the coffee was weak. Overall, a good stay.
The hotel is clean, but could use a refresh. However, the employees are lovely and make up for the wear and tear. I showed up late for breakfast and the gentleman cleaning up noticed I was late and offered to make something for me. I was happy with a coffee, but I appreciated the offer. If I’m ever in the area again, I would stay here.
Let's start with staying at this awful hotel ruined my entire trip and I had to leave early because they haven't refunded my money AT ALL!!! I'm owed back $1100.00 plus medical costs and the manager doesn't come in or return messages!!! Judy was supposed to credit me today for leaving early, instead she took MORE money out of my account!!! The incompetence of the staff is astounding!! Christine is nasty and should never be a face in customer service with her mouth. Night one, my toddler and I get bit by BEDBUGS!!!!!!!!!! I'm severely allergic and needed MEDICAL attention and medication as did she! I requested money back to move to another hotel and christine screamed at me telling me the manager wasn't in and they have to first check for bugs but proceeded to tell me the guests before me had the same problem in the same room!!!!!!! Obviously wasn't exterminated and even after moving my room no one EVER exterminated so expect bedbugs!!!! I had anxiety the whole time trying to sleep even after being moved and they have taken more money because they don't know how to credit a debit card!!! This is fraud and they're violating contracts with Visa!!!! I asked for the commercial insurance to file a medical claim and have had no response!! I had serious welts and pain after these bites because i'm so allergic!! i'm owed a lot of money, insurance information and an apology!!! I had to spend more just to check out early today to get out of that dump!! Wear socks because the floors are absolutely disgusting and turned our socks black !! Don't waste your money they scam you, don't do the right thing, and better contact me in 24 hours or the health department will know as well. If you want filth, watching the cops there constantly until 2am, anxiety and to be robbed it's your place!! Roger needs to do right by my kids and I!! Messaged him on social media and he ignored us there too!!! FRAUD!!!!! Give me back my $!!!! Get someone there to exterminate! I have medical proof I was bitten up by bedbugs and your own employee eve saw it! Eve also refunded money on the wrong card!??!!! Impossible to get credit on my debit card??
101 รีวิว
3.7/5
ราคาเริ่มต้น
฿ 2,602
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ดูโรงแรมทั้งหมดใกล้Buena Vista Township
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