Beware as of November 2022 they are in the middle of room renovations. You may notice the smell of fresh paint throughout the building including in some of the rooms. Our room was very clean and comfortable for a good night of sleep. The bathroom was clean and the room had all of the amenities we needed. There are a plethora of places to eat nearby. The breakfast at the hotel was decent as well. The customer service was also very delightful. Definitely a place I would check out again if in the area.
We had a wonderful time! Location was perfect and hotel was clean and the staff was very friendly. This was the first Hyatt Place we’ve been to that had a waffle maker! That was a fun surprise! We definitely would stay here again if we are ever in the area!!
Stayed Last Thursday- Saturday and we had a great experience. Angela at the front desk was super helpful and kind. Actually, al the staff was really wonderful. Pros: -Clean rooms -Would recommend for families -Great breakfast options ( cheese, omelettes, sausage, hash browns, pancakes, cinnamon rolls, bagels, English muffins, yogurt, cereal) - Pool area is excellent. However, I don't think it is the most appropriate for 1.5 year old (which is how old my daughter is). There is a step down to get into the water and the shallow end is still about 1-1.5 ft deep so not much of an area where a toddler could just sit in shallow water ( 0-6 inches) and just splash around. Would work the best for just a tad older kids. All the kids I saw in the pool area was having a blast and they looked to be anywhere from 5- early teens. - They have quiet hours from 10p-7am - Microwave and mini fridge in the room Cons: - The water was cold :( when you walk in to the pool area it feels like the water will be warm but it was super chilly. I think each time we only spent about 1/2 hour in the pool area and my daughter didn't want to be in the pool because how chilly it was. Her had a purple/blue tint to them because of her chill. Location: I think it is a great location to Polaris. However it is not on the same side as the mall. There are limited options for walking to a nearby restaurant. I imagine you could have more options if you don't mind walking and weather permitting. The closest option is Bonefish Grill and it is about the length of a football field away. There are other options down the road that I am sure you could walk to. It is super close to Ikea and TopGolf.