If I could rate the staff only, this would be 5 out of 5. Everyone was professional, cheerful, and welcoming. The hotel is not managed directly by Hilton, so some of the amenities are a little below expectation. Our room (one bedroom suite with 2 double beds) was on the 3rd floor. Due to the space required for the HVAC ducting, the bedroom was noticeably smaller than we have experience at other Homewood Suites. Although we were warned that the area was a little ”sketchy” we did not experience anything out of the ordinary for a huge metropolitan location. The hotel was quiet and comfortable. Breakfast was ample and well presented.
A estadia foi ótima. O quarto é grande, pedi duas camas Queen, com café da manhã incluído. Na recepção eles tem café e chá, o que ajuda muito, as temperaturas são muito baixas. O café da manhã é bom, não tem leite sem lactose ou sem alimentos sem glúten. Mas na mesma rua tem tudo para comprar, desde que tenha carro. A localização é ótima. O carro fica no estacionamento deles é gratuito. Vale a pena ficar lá e visitar os museus e monumentos em Washington D.C.
Hotel stay was far less than satisfactory and here are the reasons: 1. Some Front Desk staff didn’t know how the Bonvoy Ambassador hotel credit worked providing evidence many are poorly trained. a. The morning front desk member told me that he “just worked here” and the manager would arrive in a couple of hours to help me. No one ever got back to me. b. Requested manager support, not one got back to me. 2. Hotel room had: a. Collapsed cushions on the couch. b. Mold in bathroom c. Broken or extremely worn furniture. d. Torn and ripped window drapes 3. Billing was wrong and difficult to correct. Our family grew up managing hotels and I know that owning and operating a hotel is very difficult, this hotel exemplifies just how hard it is. I will not stay at this hotel again because there are so many other quality hotels in the area at the same cost.
I’ve been a guest at Extended Stay America for many years/for a while but never got around to writing a review and (share my experience here) show my appreciation for the staff that have worked here. To start, Isaias is someone who does it all. I’ve seen this young man start his career here as a housekeeper and work his way up to maintenance. He has worked in just about every position available and all shifts including the Front desk while doing his maintenance duties, shows up working night laundry when no one else could, and assists his coworkers while showing exemplary leadership skills.
The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.
When you stay at Sheraton Pentagon City Hotel in Arlington, you'll be near the airport, within a 5-minute drive of National Mall and National Museum of African American History and Culture. This hotel is 0.7 mi (1.1 km) from Arlington National Cemetery and 4.8 mi (7.8 km) from White House.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless Internet access (surcharge) and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a television in a common area. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Arlington? This hotel has facilities measuring 26000 square feet (2415 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times.
Stay in one of 416 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
When you stay at Sheraton Pentagon City Hotel in Arlington, you'll be near the airport, within a 5-minute drive of National Mall and National Museum of African American History and Culture. This hotel is 0.7 mi (1.1 km) from Arlington National Cemetery and 4.8 mi (7.8 km) from White House.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless Internet access (surcharge) and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a television in a common area. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Arlington? This hotel has facilities measuring 26000 square feet (2415 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times.
Stay in one of 416 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.