Wonderful hotel in Evora! The hotel was well located, quiet part of town but near all sites we wanted to visit. Our room was spacious, comfortable and clean and had a lovely view of the courtyard. The hotel’s breakfasts were delicious! The staff were all very friendly and helpful. The underground parking garage was a real plus because driving and parking in the old town could be challenging. The hotel is just inside the old walls. We would definitely highly recommend it! We stayed 2 nights.
Service: Front desk staff was extremely friendly and cheerful. Same goes to the food & beverage guest facing staff. We were treated well throughout the hotel with no gaps in service or attention. Breakfast selection was fresh and having the opportunity to try traditional “convent cakes” is a real treat. The lobby bar is very quiet but it’s a good place to come for an afternoon snack (sandwiches, toast with butter, potato chips/crisps). Facilities: Wanted to use the outdoor pool but the weather was too cold to go swimming. No fault of the hotel. - does not have an elevator, not good for elderly guests. - parking is limited, call in advance to get a spot or drive around the city to find an empty spot like we did. - driving to the hotel is tricky as the location is in the historic city center with very steel and narrow roads. - free WiFi and good connectivity throughout. Hygeine (overall): Although the convent is centuries old we find the common areas very clean and full of sunlight. Only area we find to be dark are the interior corridors towards to swimming pool and another set of hotel rooms. Antique furniture and the display of azuleju and tapestries were very well done and well preserved. Rooms: We stayed on the 2nd floor and had a nice view to the Cathedral. The rooms were clean and very basic. Loved the hotel using local Portuguese brand Castelbel for shampoo/soap and the body lotion. - does not have hot water kettle (some hotels you need to call to have it delivered to the room, we did not do that this time) - acoustics are quite powerful especially the noise from the corridor to the room. - need to confirm a breakfast time slot the evening before. All in all, our stay was pleasant and I had one of the best sleeps. It was so close to major landmarks and will certainly come back to stay.