Good side:
1) Strategic location for food and meeting customers near Bukit Mertajam.
2) Price lower than Citadines (same building)
3) Got washing machine.
Neutral side: Self check in
Bad side:
1) Found fire ants (got bitten and caused bad inflammation) every days.
2) Reported the fire ants but nothing was don't for 2 days (stayed 5D4N) till I ask for solution.
3) Service is bad, didn't even apologise after I tell them the problem and also reminded them that they didn't 'courtesily apologise'.
4) The gym is just an old gym rack which is spoilt and few treadmill.
Conclusion, won't go again unless they change their behaviour.
First time lodged in the hotel. Surprised that the room is not small compared to other budget hotel at the similar price. Room was big, clean and staff was friendly. Aircond is of bigger size and works perfectly for me. Excellence budget hotel for business travellers that aim for clean, cheap, friendly and nice location!
Nice and clean hotel ! Recommend to stay ! The cleanliness of the entire property was impeccable, from the rooms to the common areas. It’s clear that the hotel takes great pride in maintaining a spotless and welcoming environment, which made my stay all the more comfortable. I truly appreciated the attention to detail and the high standards of hygiene. Thank you for providing such a clean and pleasant place to stay!”
You will be surprised with the deco in the villa. A lot of plant and nice deco in the villa itself just like enter a theme hotel. Room is clean and nice for the short trip in BM. A villa that worth to try which you will want to extend your stay here
- Price (3.5/5): Value for money and worth it for couples, a bit pricey for a solo traveller. - Room (4.5/5): Comfortable bed, quiet, I slept and rested really well, lovely view, table, chair, good air conditioning, (there was a red floor stain under the chair which irked me a bit, so i covered it with a towel). Otherwise the room was well renovated. Many lights from bright to dim. The whole place is uniquely designed. - Shower (4.5/5): Clean, good pressure, hot water, comfortable. Shower was leaking a bit even after turning it off. - Wifi (3/5): Good on check in, didn't work the next morning. -Location (3.5/5): 7-15 min drive from St Anne Minor Basilica and Bukit Mertajam Park depending on traffic. You will need a car to move around. Not walkable to old town or new town/nearest cinema (Get a Grab if you are car-less). - Free car park (should be sufficient - at least 8 available in front of the hotel and many more near the restaurant opposite). - The small two way road this hotel is along is always jammed , even after peak hours as it links to Kulim or another town I believe (correct me if I'm wrong), so it was a little annoying to cross the road as drivers don't really give way.