Positives, Nice and modern. Clean, nice area for views during breakfast. Luciano is a credit to this hotel, he did everything to make our stay comfortable from helping with booking train tickets to return to verona airport during a strike, lots of questions we had, providing us a kettle as we are big tea drinkers. He went over and beyond to help us as much as he could and it was much appreciated. Lovely views down the lake when we visited bellagio. Negatives Pool area small. Weddings nearby will keep you awake. It is very high up and although only 15mins walk to lake not for the faint hearted as steps are more a steep slope down! Room very small and compact. Can't guarantee getting a taxi when you book one. No tea facilities in rooms which should be standard or iron. Hotel is.pricwy for what it is and restaurants are expensive in the area. I preferred Lake Garda where we had just come from and wished we had stayed there. Roads not great to drive with hire car.
Our stay at Hotel Paradiso was amazing! The staff was very helpful, especially Magda, who was always cheerful and ensured we were assisted with all of our needs. The food was excellent, both the hotel breakfast and the restaurant beneath it. Despite being located in Brunate, it is very accessible, either by the Funicolare, for which the hotel offers a transfer, or by taxi. Special mention to Gianpaolo, who is very kind, trustworthy, and fair; he was the driver who assisted us during our stay! The highlight of Hotel Paradiso is the view, both from the rooms and the restaurant—you won’t find anything like it in Como! It's a shame we didn’t have more time to enjoy the pool, which has an even more outstanding view of the lake than the photos you see online. We definitely recommend it!
Tucked back behind some lakefront restaurants, this gem of a hotel was a true find. Quaint, charming, well-appointed, and an excellent location. It's like you are in an old convent with courtyards that has been lovingly restored and updated. Old stone walls in the rooms. There is only a small sign on a wall on the walkway back to the hotel - you will miss it and not know if you are in the right place, but the staff of the restaurants probably get asked so much, that one of them approached us and asked if we were looking for the hotel. :-) No street noise. Breakfast under the arches outside the main entrance started our days beautifully. Food was probably the best we had for breakfasts in two-week trip. Fresh fruit included berries; pastry and bread selection was great, cheese, vegetables, grains - something for everyone. The front desk staff were super helpful and warm. We loved our room - the Coloniale. Easy key-pad entry, umbrellas for use (which we had to use). This property exudes character and is not your run-of-the mill chain. It is a boutique experience and we loved every minute of our stay!