ค้นหาที่พักในCapriate San Gervasio

We have stayed in this wonderful hotel only for one night but the experience was above and beyond our expectations. In Italy you typically cannot check in after 8pm, we have called the hotel and they said they will wait for us to arrive and we shouldn’t worry. Hotel also has amazing modern features such as personalized codes for doors and automatic gate opening with a phone call, not to mention private parking on property. Room we stayed in was called tree and had super comfortable mattress, after a long drive we were very thankful. Also, there were snacks left in the room as well as water and juice in the fridge, very thoughtful. Our room also had a Jacuzzi tub, not sure if it comes in all rooms. Honestly it was the best service we had in a while and are looking to come back to this hotel and explore more of the village.

Prenotato pacchetto Leolandia con un gruppo di amici per una notte, abbiamo deciso di arrivare un giorno prima estendendo il soggiorno con prenotazione telefonica. Prima notte tutto ok, stanza doppia in area moderna, abbiamo portato il nostro lettino da campeggio e biancheria per la bambina. Al pomeriggio successivo, intorno alle 14 decidiamo di portare nostra figlia a dormire in camera perché letteralmente ingestibile per la stanchezza. Mia moglie va in reception a riprendere le carte d'identità che hanno voluto tenere dalla sera prima (per legge questo non si può fare ma vabbè) e io porto la piccola in camera. Apro la porta e trovo il nostro letto tutto scoperchiato, con cuscini e lenzuola sporchi buttati nel lettino (da noi rifatto in mattinata) e il copriletto appallottolato sopra una pila di vestiti puliti. I nostri effetti personali spostati e anche messi in disordine, mentre avevo mia figlia piangente in braccio mi hanno davvero innervosito e ho subito chiamato mia moglie (già che era li) per dirle di avvisare subito in reception del ****** che ho trovato. Il mio tono di voce era sicuramente alto e adirato,non lo nascondo, ma esponevo il fatto che non capivo cosa avessero combinato alla stanza mettendola cosi in disordine. Per esperienza precedente nel settore alberghiero, le porte delle camere in pulizia vanno lasciate aperte durante il rinfresco, e si chiudono e lasciano solo quando sono pulite. Mia moglie poi sempre per telefono mi dice che in un quarto d'ora arrivano, ma mia figlia non poteva essere appoggiata da nessuna parte e quindi ho alzato la voce dicendo che dovevano arrivare subito. Per fortuna una cameriera ai piani gentilissima passava li e l'ho chiamata per rimettere almeno le lenzuola pulite. Mi ha spiegato che qualcuno aveva scritto checkout sulla nostra stanza e per quello non era rifatta. Qua ci sono due errori grossi: primo, noi stavamo ancora una notte quindi bastava un riordino veloce. Secondo, anche se fosse stato un checkout non si buttano cose sporche su tutti i nostri oggetti personali che erano ancora li. Sarei passato oltre ma poi mia moglie dopo parecchio arriva in camera e mi dice di essere stata praticamente aggredita verbalmente dalla signora della reception a causa dei toni che ho avuto e per aver insultato lo staff e il suo operato con testuali parole ”porconi e parolacce contro di loro” (era una chiamata privata tra me e mia moglie senza viva voce) e il tutto senza scusarsi subito per l'inconveniente, mostrandosi scocciata dal primo istante della richiesta. Anzi, ha accusato mia moglie di averli messi in cattiva luce davanti ai clienti in arrivo, le ha detto di cercarsi un altro posto per dormire e che pretendeva le mie scuse giu da loro. Sentita una cosa del genere sono sceso subito a chiarire, primo perché non si ascoltano le telefonate private anche se sei a mezzo metro di distanza solo perché uno ha un tono di voce alto e adirato; secondo, almeno la prossima volta ascolti meglio, perché dire che una p

This is not the first time I have stayed at this Hotel for work and I have always been very happy. Clean rooms, friendly staff at the reception and a good restaurant. Now that the good weather is coming it is even nicer, thanks to the green surroundings. The only flaw in my last stay, at the end of May, was the waiter sitting at the table with other guests smoking while we were dining outside. I found it a bit unprofessional. Otherwise everything was wonderful! Thank you very much!

ฉันพักที่นี่หนึ่งคืนระหว่างทางไปอิตาลีตะวันออกและฉันจะกลับมาอีกแน่นอน ฉันเช็คอินช้า 21.00 น และพนักงานต้อนรับ Davide ยินดีต้อนรับฉัน ผู้ชายคนนี้ยิ้มเสมอและเปิดกว้างในการสนทนาที่ดี เขายังให้คําแนะนําที่ดีมากเกี่ยวกับสถานที่ที่จะไปและสถานที่ที่จะไปช้อปปิ้ง ถ้าฉันมีคําถามใด ๆ เกี่ยวกับโรงแรมหรืออะไรอื่น ๆ เขายินดีที่จะช่วยเหลือ 100% ฉันพอใจมาก พนักงานที่อาหารเช้าในตอนเช้าก็ใจดีและช่วยเหลือดีมาก ขอบคุณมากสําหรับการเข้าพักที่สมบูรณ์แบบของฉันและพบคุณเร็ว ๆ นี้ โดยเฉพาะอย่างยิ่งขอบคุณ David ฉันหวังว่าจะได้มีเวลาคุยกับคุณอีกต่อไป ขอบคุณมาก

I have visited this hotel a couple of time during the last 5 months and the best description I can give is that is an average hotel with its prons and cons. What I liked: The modern rooms, the cleaning quality, the staff on the restaurant. What was average: The reception staff ( there were some nice workers and some not so nice) and the location (you need a car 100%). What i didnt like: The internet was awful in the 2 rooms I was ( one stay one week, another stay 2 weeks). I was there on a bussiness trip and both times I had to connect to the mobile phone to be able to send emails. The air conditioning was not reliable.

เราพักที่โรงแรมนี้เป็นเวลา 3 วันเพื่อไปลีโอแลนด์ สภาพแวดล้อมที่สะดวกสบายสุด ๆ อบอุ่นและสะดวกสบาย ห้องพักกว้างขวางและสะอาดมาก ในเวลาที่จองเราขอสามคนในขณะที่เราอายุ 4 ขวบเพราะทารกสามารถนอนบนเตียงที่ตั้งแคมป์ได้และผู้หญิงที่แผนกต้อนรับได้เตือนเราว่าเราอาจจะแน่น แต่ด้วยเตียงเปิดทั้งหมดเราเคลื่อนไหวได้ดีมาก พนักงานที่เป็นมิตรและพร้อมให้บริการและอาหารเช้าที่อุดมสมบูรณ์และมีคุณภาพ ขอบคุณมากสําหรับการต้อนรับและครั้งต่อไป!