I am listing the deficiencies in Treebo Sunrise, Chikamaglur. 1) Staff and ***ager are very rude. There is absolutely '0' % concept of Hospitality or Customer Service. I am pretty sure they have no clue what that is. 2) Rooms are dirty and the accessories such as Towels etc. are in a bad shape. 3) Amenities such as TV, AC, Shower etc. Are not working. 4) Breakfast is served as if they are giving it to beggars. Coffee and Tea is served only half a cup and we are told that ' Free you get this much only '. As I understand breakfast is paid for and written as ”Included” and it is not complimentary. Also the breakfast doesn't have bread Butter or Cereals or anything else . Only Idli, Dosa and chutney and that also in limited quantity. I wonder in which hotel is this known as Breakfast. Ridiculous. 5) Parking facilities are also not available. The limited parking is barely 5 to 6 cars for a hotel size of more than 20 rooms . So we had to park the car on the road as per hotel instructions. Since we made a complaint about the hotel, they made the Auto Rickshaw guys fight with us, saying we had parked in the Auto stand and blocked our cars with their Autos. After apologizing for more than 15 minutes, when we were leaving, we saw the hotel staff and Autowallahs having a good laugh. Talk about high handedness and Gundagiri. 6) The rooms were not equipped with any basic facilities. Even water bottles had to be requested to be kept in the rooms. Prepaid extra beds were kept in the room only around 1030 pm . Well past our kids bedtime, and we had requested this at the time of booking. The list is endless, and so are our grievances. By far, after visiting more than 20 countries and the whole of India , I can safely say that this was the WOSRT HOTEL I stayed in. And yeah, when they figured out that I was taking videos, they turned off the electricity to the rooms, and so I had to take videos with the phone flashlight.
Maharaja INN Chikmagalur offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.No matter your specific dietary needs, rest assured that Maharaja INN Chikmagalur provides an array of halal choices to ensure your dining experience is nothing short of delightful. For those who prefer savoring meals within their personal space, Maharaja INN Chikmagalur offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.
Excellent location , cleanliness & staff behavior . Had a nice experience during our two days stay here . The young owner Mr. Prajwal is a gentleman . Sitaram & Srujan at the front desk are well behaved & co-operative . A perfect budget hotel . The wi fi needs to be improved .
Property location is at good and quiet place having partially surrounded greenery view. They serve only vegetarian. The food quality and taste was good and fresh prepared. The restaurant is at 4th floor with good view of bit skyline. The staff were professional and friendly. Room was spacious and clean. The room phone wasn't working.