Stayed at the hotel for its close proximity to the Cairnryan Port due to an early ferry departure the following morning. We had a comfortable room fit for our needs, with ample space for the family. There is a car park onsite. We arrived late and left early, so weren't able to use the facilities, but the areas we did see were well presented. They were kindly able to arrange a takeaway breakfast for us, as we were leaving before breakfast was served.
The main reason room 1 has old cobwebs hanging from ceiling light shade so clearly cleaning not done properly. The room was also small for a double and looks like 2 single beds pushed together The food in restaurant was nice but the cooked breakfast was dire, very dry on the plus side poached eggs were perfect. One of the biggest bug bears we prefer to pay cash and we were told by the lovely young ladies who greeted us on arrival said we could pay by cash as long as we had the correct money but when we went to pay at the bar was told no card only.. very disappointing. We paid our bill by card but was not happy. We went outside on the steps and a barman or maybe a manager (tall with black hair) put his head around the door and in my opinion very rudely demanded to know who told us we could pay by card.... we enjoyed Portpatrick but if we return will not stay at this hotel. Only 2 stars given as a very poor experience