I am writing this review about a month after we had a dinner to raise a glass in honour of my mother with my brothers and father. i emailed to explain this . We used to come as a family and my mum had purchased stay for family members on special occasions. i hadn’t been for a while so read reviews which seemed fairly favourable. I firstly found the lack of interest that it was a special night for us and we’d been regulars interesting but we were firstly invited into bar for a drink then whisked out straight to table. we arrived early to sit and relax and spend time as a family. We could have been shown to the drawing room to have drinks. There was no thought only slight panic as to where to put us. We had a lovely table which was nice and the service seemed quite efficient and welcoming. Drinks orders were taken and we chose our meals. The homemade bread tasty. The amuse bouche salty and thick. My father and I had pressed chicken with chicken liver mousse i think it was described…. it was tasteless and honestly like a bad dogs dinner. My father didn’t say much about his but didn’t eat… His chicken main course hadn’t been brushed with morels let alone cooked with them. He left the dish and i tried to get attention to complain… i could see the waitress look at his plate…. it wasn’t touched at all but no one asked at all how meal was and having worked in catering with my mother we wouldn’t have dreamt of taking a full plate back ( not that we ever had to!) my bother had steak at a surcharge… i’ve seen a better thickness of soles on shoes. . my other brother and i had fish … They name the supplier as fish of creiff…. Willie Little has wonderful fish…. and they ruined it…. soggy skin served top of fish also… my Cheese and biscuits were lovely.. but didn’t require cooking ! as was the homemade bread… but the rest of the meal was atrocious. we waited and waited to have our coffee served. we waited in freezing room and i sent to find some staff… i eventually found a you d helpful chap on his phone in an empty dining room and our order had been forgotten. I mentioned especially that my father’s meal was dry and inedible. Quite rightly he asked why i hadn’t complained at table… We had no real opportunity as staff were pretty scarce. Also it was a very sensitive evening which if anyone had cared to bother about email they’d have known. i hosted the table so found someone discreetly to complain and was made to feel like it was my fault i hadn’t caused a scene. I had to find someone to pay the bill and god only knows why I left a very decent tip !
I booked the pub for a Birthday party for 50 people. Niki and team looked after us brilliantly, including my friends who stayed in the accommodation above the pub. The team worked tirelessly to create a welcoming atmosphere, top service and a good time was had by all. They created a hot and cold buffet for us for the party and the food was fantastic. We also enjoyed Sunday lunch plus the big beer garden out the back. Thanks so much!
This hotel has been accommodating guests for soo long and it is definitely an amazingly different experience the staff were amazing the poor bar lass that had a nightmare of a night with the till and card payment going off on her went above and beyond with a smile on her face the manager and the main guy on reception last night Sunday 13th of October could have been more friendly and helpful, serving staff and chefs at tea friendly with smiles and helpful also. The food was hot and tasty. The hotel itself was clean Our room was spotless some parts need some tlc in areas like Newer Lift maybe and it's a bit dated in places but that's expected for 3 stars and the age of the place now the main reason I gave it 4 out of 5 the bed good god I hope it was just our room 317 but it was terrible hard uncomfortable not a good sleep at all other than that would highly recommend this hotel.
Just had a weekend away with friends in this lovely small boutique hotel, we stayed in Friarton room, whilst our friends were in slightly bigger Oakbank (all rooms names not numbers) Both were booked as front facing superior rooms. We had a lovely new bathroom in the room and all was very clean and looked after well. We had both a delicious dinner and extensive breakfast, with plenty of local and Scottish produce. We met the chef, who came out to see the tables. If you are looking for a great, well kept, convenient and friendly place to stay in Perth then look no further. We all left saying it was a highlight of our trip. I would also recommend booking with them for dinner and breakfast.
Murrayshall Hotel offers a stunning blend of elegance and exceptional service. From the grand entrance to the elegant staircase, the hotel exudes charm, but it’s the staff that truly shine. Every team member was warm and welcoming, with special thanks to Diana at breakfast, who made us feel like family. The two golf courses were beautifully maintained, providing a breathtaking and peaceful experience. While improved signposting on the 10-hole course would be helpful, the overall experience was outstanding. Our room was spotless, with a perfect shower. Murrayshall’s tranquility and first-class service make it a top destination for any traveler.
I have to say we were very disappointed with our experience staying here. This was our first night of a tour of Scotland and by far the worst experience of the 10 days we spent on holiday. We were given a room outside in the cottages, which although it appears to have been refurbished, smelt very bad, really overwhelming musty smell as soon as we opened the door. It was a hot day and the room was stifling that night. We ate in the restaurant and I ordered trout and was presented with salmon, no biggie - but surely this should have been commented on by the server. To be served with veg which consisted of mostly onion and a few peppers. The next morning the shower was stuck on scalding hot and it was impossible to use. We spoke to reception and just had a lacklustre response, almost as if they are used to these sorts of comments.