The room was clean and warm slept comfortably except for the room noise above us creaking floorboards and heavy feet at 3am. Warm welcome friendly staff. We were part of a coach group for Xmas, breakfast was really good plenty of choice. Evening meals, the food served was good quality but there was a lack of vegetables and portions were small, children's portions are usually larger. Christmas Dinner was not good, soup, main course again lack of vegetables two small slices of rubbery turkey, and a very thin slice of Xmas pudding. But the same evening there was a buffet meal which was exceptional, plenty of choices and plenty of it, so this made up slightly for the Christmas dinner. Our stay took in Edinburgh and Glasgow and we also had a nice walk into the village of Aberfoyle although being Christmas day everywhere was closed, but it was enjoyable and the scenery lovely. Overall our stay was good and the entertainment was also good. Just a shame about the potions at dinner.
In a quite delightful location, this Hotel on reflection is undoubtedly a wedding venue, and in that I would suggest it worthy of consideration. For us we were bed and breakfast guests for one night and although the accommodations were most comfortable and the catering very good ably provided by mine host Jas, the facilities mainly were quite large and more befitting the wedding venue status. The staff were most friendly and certainly helped make our stay. The dinner and breakfast were absolutely delicious and we commend the cooking skills of Jas.
We recently used a spa break voucher that we recieved for a Christmas gift and it was a considerable value. We arrived at 1300 and couldn’t check in till 1500 which was absolutely fine, we relaxed in the bar which was really quiet and had a couple of drinks before check in, the bar was comfortable with a lovely view and the bar staff were kind and helpful. The wife had some light lunch which she thought was really nice. The room was spacious, clean and the bed was very comfortable We had a deep tissue massage and we couldn’t complain. The spa facilities in general were poor. The jacuzzi was cold and the swimming pool despite being told was heated was really cold, to be fair the reception had advised us of this. The steam room was the best feature but the Sauna was also of a poor standard. They had two beds around the pool so you had nowhere to relax and the jacuzzi even if warm would struggle to fit 2/3 people so really small. The dinner was first class, albeit on the expensive side but the staff were really hard working and helpful. Plenty of choice on the menu. Pros Staff Food Massage Room Cons. Hotel is dated General spa facilities not up to Standard you would expect. I would suggest hotel is good for a night away or travelling through Trossachs but I wouldn’t go for spa break again. That said staff make the hotel and nothing was an issue.