Having read many of the reviews before we arrived, I was expecting to feel disappointed with our choice of hotel. On the contrary, we had a very nice stay there and would go there again. The hotel was nice and warm, but our bedroom was not too hot. The beds / pillows were comfortable and the bathroom had plenty of shelves and good lighting. There was one English TV channel - BBC News. We were on the 4th floor and we could not hear the nightclub that others have mentioned. The staff were very nice and we enjoyed sitting in the lounge bar where there was a good selection of drinks available, and they were reasonably priced for a hotel. Breakfast was good and the bar snacks looked very nice, though we didn't order any ourselves, as we had already eaten. The availability of 'snow gear' lockers was good. The information said that the garage was charged per part of day of use- we were at the hotel just under 24 hours ( over 2 days) and were only charged for one day, which we thought was fair. It is worth noting that the garage is small, so we were pleased we had a small car on this occasion. Also, you have to depart the car park by 2pm, which can be tricky if you're up on the slopes! Unfortunately, the spa etc did not open until 4:00p.m. which was a shame, as I was not doing snow Sports and had the whole day to entertain myself! ideally I would choose a hotel like the Kenia in ambience and facilities but with a Spa that I could use during the day. The hotel is situated close to the town center but you do need to go down approx 100 steps to get down to the gondola. We were able to check in early on our day of arrival, and feel we were given a 'quiet room' which we had requested - both much appreciated. Thanks Hotel Kenia!