Lets start with the positive things first. The entire hotel has been renovated, so the property both inside and outside are well maintained, clean and attractive to the eye. There's no foul smells, or old and musty smells. The room was complete with all the necessary storage options, a large TV, comfy beds and all the amenities needed in the bathroom (including shampoo and conditioner bottles on the wall...not those little tiny bottles that a woman with long hair can't even use). Front staff was friendly and efficient. The only issue I had here was it was 4 pm on a Friday when we were checking in and there was only 1 person doing the check in's. There was a long line and we had to wait quite some time before we could check in. I would recommend a second staff member for busy check in times to make things run a bit smoother. Now, the negatives. The first negative I had was the staff early in the morning. One of our group members became ill during our trip. We called at 5:30 am to see if the room we had was still available so we could extend our stay. The staff member was impatient on the phone and did not want to assist us. The first excuse they gave us was that we couldn't make a reservation on the phone and we had to do it in person... (ummmm....aren't most reservations either made online or on the phone????) and that we had to wait to 8 am when the next shift was in. When I mentioned that our original reservation was made via phone, he then changed his tune and said 'he didn't want to make the reservation for us as his shift was almost over”. We ended up not staying. Second complaint was the lack of night time security in the hallways. We travel a lot for kids sporting events (that's why we were here). Our kids sporting events start very early in the mornings (we're typically up anywhere between 5 am and 6 am). So when there's teenage kids in the hallways, running up and down, yelling, laughing, carrying on and making huge amounts of noise at 2 am in the morning, this is a concern. There was a security camera located in the hallway so unless it's there for show or not being watched by staff, there's no way this behaviour should be allowed to continue. ( I know that parents are responsible for their kids...but lets be honest and realize not all parents 'parent' their kids, otherwise this wouldn't have happened).
Located in Richmond Hill, Sheraton Parkway Toronto North Hotel & Suites is connected to the convention center, a 2-minute drive from Splitsville Richmond Hill and 7 minutes from Uplands Golf Club. This 4-star hotel is 4.3 mi (6.9 km) from Markham Pan Am Centre and 5 mi (8.1 km) from Markville Shopping Center.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a health club, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Richmond Hill? This hotel has facilities measuring 322917 square feet (30000 square meters), including conference space. Free self parking is available onsite.
Stay in one of 312 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Located in Richmond Hill, Best Western Parkway Hotel Toronto North is connected to the convention center, a 1-minute drive from Splitsville Richmond Hill and 6 minutes from Seneca College. This family-friendly hotel is 5.2 mi (8.4 km) from Markville Shopping Center and 6.1 mi (9.8 km) from Fairview Mall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, 2 spa tubs, and a health club. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Crave Restaurant, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Richmond Hill? This hotel has facilities measuring 31000 square feet (2880 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 127 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.