ค้นหาโรงแรมในVerviers

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.

剛裝修 有味道

Spent one night in the hotel. What a mistake to book here! Hotel is worn-out, seems that room has not been refreshed for decades. Does not correspond to the pictures advertised. Feels like in being in the 90ies or before. One example: there was only one electricity socket in the room that was not even working. Complained at the reception. Answer: you are not the first to mention it. Breakfast service: no staff around. When looking for them as needed food that corresponds allergies, found both ladies in the backroom having their breakfast instead of being with guests. Spa service: dirty walls (moulds) around. Again, far from what you expect from a hotel that officially holds 4 stars. The owner should look around to see what 4stars mean. This is justs a rip-off as the price was still high, certainly if you consider what you get for your money. So in a nutshell, avoid this hotel if you look for a spa and 4star experience and look for another one that actually delivers on the promises.

Positives. The hotel upon driving up to the entrance all looked lovely and promising of a very good hotel and upon entrance into hotel all looks really uptogether mdern and staff were friendly. The room was ok also great size and smart t.v good job as no channels were working so netflix it was. Bed comfortable pillows axtremely comfortable. Negatives Reataurant was closed for 2days of my stay they advertise great dining here but closed no comunictaion to let me know this very poor. No snack foods or any bite size foods to offer at all extremely poor service here. Breakfast very poor choices of food generally not a great deal of food on offer. Nobody at the bar serving drinks had to ask reception to call someone everytime very poor clearly understaffed.

สิ่งอํานวยความสะดวกไร้ที่ติโดยเฉพาะ THERME มีเสื้อคลุมอาบน้ําตรงไปมา สะดวกสบายมาก ๆ ๆ ๆ แต่ถึงแม้ว่าจะจ่ายเงินล่วงหน้าผ่าน Tripcom แต่ก็ขอเงินมัดจํา 50 ยูโรตอนเช็คอิน ว่ากันว่าจะคืนเงินหลังจากเช็คเอาท์ รอรูมเซอร์วิส แต่ภายในตู้เย็นว่างเปล่า ไม่ควรมีของเพิ่ม ตอนเช็คเอ้าท์คิดว่าจะคืนเงินแต่คืนเงินผ่านบริษัทการ์ด 2－ 3 วัน แต่ยังไม่มีการคืนเงินหลังจากสัปดาห์