ผผู้เข้าพักOur stay at the Mirage was a fantastic family getaway! The service was great in that staff were friendly, attentive and accommodating. We had an issue with the dryer door, I called the service desk and this was fixed while we were out, and additional towels were provided in the meantime. The resort itself had breathtaking views, clean and spacious apartment, great breakfast which accommodated my vegan diet and was only a 30 minute from Proserpine airport (and although we were at the very end apartment, they transported us there). The 4 star rating for the facilities was because non of the lifts around the resort (not the apartment ones) were working during our visit, so we had to carry our pram up and down flights of stairs to get to the pool, restaurant and the boardwalk. The 4 star rating for the location was because although we had multiple restaurants within walking distance, they were all closed for most of the time that we were there (we stayed Sunday-Thursday). We traveled with our 2.5 month baby and had the most relaxing time; I would highly recommend the Mirage.
ผผู้เข้าพักFantastic room very large great value for money we will be staying there again ,very clean beautiful pool and friendly staff thank you for your hospitality,Henry and ash
ผผู้เข้าพักWhen we arrived we was given a twin room as requested the room seemed spacious but when entering the bathroom the bath was filthy the shower certain was full of mold and there was a really weird smell coming from the drain . When going to turn the aircon on the unit was full of mold that you could smell it . We went and asked reception if we could move rooms with they accommodated and we was moved to a much more modern cleaner room . The pool area is lovely and the staff were really helpful . For the price we paid per night it was great value and a grab into the city was around $9
TTraveller354After reading very mixed reviews, we went ahead and booked it. The result: very mixed feelings.
The location was beautiful, the sights breathtaking, the animals adorable, but when it came to actually spending time there, there wasn’t much to do.
We arrived on a later ferry so we knew we wouldn’t have much time to enjoy the sun after arrival, however because of a mix up, our suitcases went missing for an hour making us miss any chance of getting in the pool while it was hot out.
After, we went for dinner. There are only 2 restaurants available, and without making a reservation before hand, it’s a bit hard to go when you want. The food was ok, but expensive as one would expect from a place like this. Once dinner was finished, the evening entertainment (Alice in Wonderland screening) was already underway and we found ourselves with nothing to do at 9pm.
Early night for us.
The following day we planned a day of snorkelling, stingray feeding and kayaking.
We appreciated the free snorkel gear as well as the clear safety instructions and recommendations of the lifeguard. The sting Ray feeding experience was amazing and it was clear the staff knew what they were talking about and were passionate about the animals.
Kayaking and other water sports were cancelled however because of the high winds, leaving us, once again, with nothing to do. Early dinner (very entertaining moment with wallabies attempting to steal our food and being super cuddly), a walk around the beach, movie in the room, and early bedtime.
So all in all, beautiful location with great experiences of the weather allow, make sure to bring some entertainment if the water is too cold to swim in the pool or the weather turns sour. Maybe a book or some board games?
Also: if you want food in the late afternoon, make sure you bring some snacks as there is a limited selection available.