I was disappointed that the hotel had not acknowledged our request regarding spending a 60th birthday with them and the room was basic but modern, clean and tidy. We found our 2 pin travel adapters did not fit the plugs at the bedside so had to take turns charging phones or using appliances via one plug socket. However, reception staff were very helpful and friendly and the allocation of a bus pass into the centre was appreciated given that the hotel was a little outside the town centre.