ฮอลิเดย์ อินน์ เอ็กซ์เพรส โรงแรม แอนด์ สวีทส์ คริสเตียนส์เบิร์ก บาย IHG

Not a 4 but jot a 3. We had been traveling all day. The purpose of the trip was to return my father's ashes to Alabama. We arrived around 10 PM sad tired and weary. I came into the lobby already prebooked and was greeted by Anita who seem to be suffering from a case of "the uns" : unwilling, unfriendly, unkind, and unhelpful. Yes, we did get rooms and they were fine (no hand soap though) Anita seemed unaware that she works in the hospitality industry. When unfortunately I asked what the check time was she snapped "I already told you it was 11". When i called out for someone she barked that it was unnecessary as i was on camera. When asked about luggage carts she complained that she didn't know as they werent infront of her... I found them after hauling everything myself right by the other door...which I'm sure Anita knows exists. All her efforts were put into her snippy come backs: face, tone and attitude. If the late shift is not for you see your manager. Breakfast option were sub par, mostly inedible and tired. Ther morning staff at large was friendly, helpful and welcoming.

We always stay here on our drive to Fl. The rooms are spacious and clean. We like that fact that there are comfortable chairs to sit on and not just the bed. The included breakfast is always good

When I made my reservation, I paid for a King bed. The receptionist put us in a room with 2 Queen beds. We were so tired after our long drive, I did not complain. She was not very welcoming.

Room was absolutely spotless. Simple, easy stay. Great diner next door. This is a yearly stop for us.

The bed and pillows were super comfortable and they had an unbelievable breakfast. They had sausage gravy and fresh biscuits, crazy good potatoes and so many other choices, my daughter and I both really enjoyed it

The hearing/cooling system was loud and either too hot or too cold. There were noisy people next door and we could hear things like toilet lid closing through the walls

Had a newly renovated room. Breakfast was adequate for our needs. Close to highway.

Third time staying at this hotel and has never disappointed. Clean rooms, friendly staff interactions. Breakfast excellent with a great variety of options

Check in was super easy, front desk staff very friendly. Room was clean and comfortable!