คำตอบจากที่พัก: Thank you for taking the time to provide us with your feedback. We sincerely apologize that certain aspects of your stay fell short of your expectations. Please rest assured that we are addressing your concerns with our team to enhance our service quality. We value your patronage and hope to welcome you back for a much-improved experience.Best regards,Business Development Department
คำตอบจากที่พัก: We’re so happy we could surprise you! Thank you for calling us a “gem”—it means everything. Your welcome package and upgrade were our little way of saying we’re glad you chose us, and we can’t wait to exceed your expectations again on your next visit.