โรงแรมหลุยส์แคสเซิลซิคามอร์

這次入住青銅酒店的體驗堪稱滿分！從推開復古銅製大門的那一刻，就被濃郁的藝術氛圍包圍——大堂挑高的穹頂下，青銅浮雕與暖黃燈帶交相輝映，牆上陳列的老式相機藏品彷彿在訴説著歲月故事，連電梯旁邊的柱子上都刻着細膩花紋，每一處細節都透着用心✨ 預訂的尊享套房驚喜十足！落地窗將城市景色盡收眼底，絲絨沙發搭配青銅枱燈，復古與現代感碰撞出獨特格調。床品選用高支棉材質金可爾床墊，觸感絲滑親膚，睡前還收到酒店贈送的薰衣草香薰眼罩，助眠小細節直接戳中人心💤 智能系統小度、熱帶雨林花灑等設施一應俱全，連洗漱用品都是悦必詩定製款，淡淡的雪松香味高級又治癒～ 服務更是無可挑剔！前台Amy🌜和tiffany🥤辦理入住高效迅速，貼心為我準備了小童洗漱用品，還為我推薦了更適合孩子們玩的套房，早餐在一樓玻璃房裡享用，現烤可頌搭配現磨咖啡，遠眺城市晨光簡直太愜意！ 酒店位置絕佳，步行10分鐘到地鐵站，周邊美術館、網紅咖啡館扎堆，無論是商務出行還是旅行度假，這裏都遠超期待！已經列入「無限回購」清單，下次來還要解鎖更多隱藏驚喜🌜🥤

We went for a relaxing 2 nights during the CNY Festival 28th & 29th and there is supposed to be 3 restaurants, however when I tried to reserve a table at the English restaurant they advised it is not open due to the China Holiday. There was then the option of the Hot Pot Restaurant or Chinese and I booked the Chinese Restaurant and they also acknowledged this when we arrived. We wanted to have an afternoon coffee and enjoy the atmosphere of the nice interior of this hotel, we had to wait about 10 min or more for a staff member to arrive and then the only snack we could order with coffee was a small macaroon, which I hate. We then had to walk 20 minutes to a Starbucks. The hotel is situated on a very busy main road and about the only views you get from your room is the road and apartments across the street. The internet states that they have an Executive lounge and upon arrival they advised that they do not have such a thing (Verry misleading and disappointing) We booked a suite and it was nicely furnished and large, also very quiet from outside noises, but that could be because they had no guests??. We turned off the bedroom Air conditioning to stop the noice, however it was still noisy from the other room. The Toilet that was near the entrance of living room had a very bad smell and it did also go into the living room, luckily the toilet near the bedroom did not smell. We went for dinner and asked the staff where is the Chinese restaurant and they showed us the domes outside that is designed for HotPot, there was not much to choose from on the menue and it was also very average and I could not charge it to our room as they said it was seperate from the restaurant. Breakfast was very, very limited and what I would expect in maybe a 3.5 - 4 star hotel in China and certainly not even close to the level go Guangzhou 4 & 5 star hotels. You had to specifically ask for cold milk to put on the small selection of cereal that they offered, the only coffee is a little coffee machine that just makes black coffee and no plate for your coffee cup. During breakfast my wife who is Chinese was speaking to the only service staff there was in the breakfast room and she told us the Chinese restaurant was in another building further from the HotPot section. We cancelled our second night stay and went to see the in-laws the next day which was not part of my plan. Very Disappointing and just another case of build a beautiful hotel, don't maintain the outside of the building at all and don't offer the facilities and service to match what the hotel aesthetically portrays. I absolutely would not suggest staying at this hotel