"Unreasonable set-meal policy – confirmed by the hotel
I am writing this review after directly discussing the issue with the front desk and hotel management, who have clearly confirmed that this is an official hotel policy, not a misunderstanding by staff.
I ordered a lunch set priced at 150,000 VND for one person and simply asked whether two people could share one set. The restaurant stated that a set for one person must be consumed by exactly one person, regardless of whether the food is finished, or if the second person is a child.
In my view, this is an unreasonable and customer-unfriendly policy. Once I have paid for a set meal and am not requesting any additional portions or services, how the food is consumed should be the customer’s decision, not something to be regulated.
While I acknowledge that the hotel has received my feedback and mentioned escalating it to the group level, this policy is currently in effect and directly impacts the dining experience.
I am leaving this review so other customers are aware in advance and can make an informed decision before dining here."
"The AC was working but it was dripping and my got wet from it and I requested assistance from the front desk and they told me they will fix it the next day in which I was about to checkout. It was nice in thr beginning."
"Other than location, this is a perfect place to stay because it’s still new, room is clean and spacious. They serve wonderful breakfast here. The staff are courteous and helpful in many ways. Get on to the top floor to view spectacular sunrise and witnessing barges streaming up and down the river."
ที่พักที่ดีที่สุดบางแห่งในเกิ่นเทอ ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น Cai Rang Floating Market และ Ong Temple ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย