"It is always a pleasure to be back at Sotogrande Batangas!
This was my third visit, and it has truly become my ”go-to” sanctuary in Batangas whenever I need to relax and de-stress. My post-birthday celebration was just as perfect as I hoped it would be.
What keeps me coming back is the consistently high standard of service. Your employees are not only the epitome of professionalism but are also incredibly kind and thoughtful. A special thank you to Ms. Cess for always accommodating me so warmly—your dedication is a huge part of why the service here is so exceptional.
I also have to mention the dining—the food is consistently on cue and sobrang sarap! I’m already looking forward to my next breakfast there.
While the pool area remains the ultimate stress reliever for me, I have two small suggestions: it would be amazing to have a jacuzzi installed in the future, and perhaps a more discreet entrance/exit to the pool area, as walking through the restaurant to get there can feel a bit awkward!
Overall, this remains the best hotel experience I’ve had so far. Thank you for making my birthday celebration so memorable. I will definitely be back soon and will continue to recommend you to all my friends and family!"
"The beach was nice - the sand was smooth and not rocky, the waves are a bit chill. Hence, kid-friendly. Facilities and amenities are nice tho a bit old aready. Since the pool was big, we were able to swim in the pool even though it’s peak season and many people. Morning jog at the lagoon was good as well. We also played billiards and bowling. It’s just sad that the kids playroom was under renovation. It could’ve been a pretty good experience overall."
"During booking we were inform that outside pool is available, however during check in we were informed that we can not use the pool during holidays and weekends. This is complete disappointment on the part of the customer because we made to believe that the pool is available, the only reason for this booking. It should clear during booking that the pool will not be available."
"Our family had an amazing stay. The rooms were spacious and clean, and the pool was a big hit with the kids. The staff went above and beyond to make us feel welcome. Everything was well-maintained, and we felt safe and comfortable throughout our visit."