"The moment I arrived at the Hotel, wow! The ambiance and amenities are cool, classy and worth every penny. I exceeded my expectation. The room is great and clean. The staffs are friendly and accomodatinh. Overall, I would likely recommend this hotel. Will surely book again if I will visit Bicol for business travel and even personal tour. ❤️❤️❤️❤️"
"A great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities."
"The buffet breakfast is superb loads with good selection of Pinoy food. The location is strategic near to Supermarket, church - which is important and restaurants. I will book here again in my next Bicol escapade."
"We went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha"
"Very nice hotel! Clean and quiet. Located in Old Albay so very near fast foods, grocery, etc. They also catered to my request of a room with window :) Complete amenities so far although there is no elevator so not recommended for those with physical disabilities or seniors with gait problems.
Breakfast choices are just okay. Limited only."
"I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms."