"Excellent location in the heart of the city, set in an iconic building.
The staff are truly outstanding – friendly, helpful, and always willing to think along with you.
Renting bicycles is an absolute must and a great way to explore the area.
Breakfast is very good, and the view is simply outstanding – far beyond expectations."
"We stayed at Ibis Rotterdam City Centre for three nights. The location is great and the staff were generally friendly, but unfortunately we had repeated issues with the room heating. On the first night, the heating in our room (112) was not working and we were very cold. Since no technicians were available at night, the reception could not offer a solution, and the problem was fixed the next morning.
However, on the third night the heating broke down again and started blowing cold air, this time only in our room. The staff were unable to fix it, so we had to change rooms late at night and move all our belongings to a new room. The new room worked fine, but the experience was quite inconvenient.
Having the same issue twice and needing to move rooms made our stay less comfortable than expected."