"The hotel location is next to river , nice view I walk to coffee lover it coffee shop next to hotel which have good breakfast , room size is spacious and have thai restaurants near by , convenient to walk to market "
"Wij hebben al een aantal keer in het Townhouse Hotel in Maastricht overnacht. Ook deze keer was het weer prima. Het personeel is vriendelijk en het hotel is gezellig en goed. De kamers zijn schoon met heerlijke bedden. De locatie van het Townhouse is super. Op loopafstand van het gezellige centrum van Maastricht. Kortom een aanrader."
"Hotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization."
"Great castle hotel in romantic surroundings during Christmas holidays ❄️🎄we has also our christmas dinner and breakfast included. Rooms are specious , clean. Shower is amazing designed. Definitely coming back. We're Dutch and Vietnamese . Great done Vaeshartelt 🇳🇱🇻🇳❤️"
"Location wise it was pretty swell, staff was nice and it had a cozy vibe. On the other hand, the hygiene wasn’t top notch, especially the male bathroom. The male bathroom smelled like **** and showers did not even work. In unisex toilet, there was a cigarette smell as well. Inside the rooms, air was dry and it was scorching time to time. In general, for the fair pricing and location, I would recommend this place."