"I would like to especially thank one of the front desk ladies for her kindness.
One Dec 19, at around 3:20 a.m., my mum had severe foot pain and needed an ambulance. She patiently helped us make the emergency call to hospital in Japanese, turned on the heating in the lobby while we waited, and calmly reassured us.
As a foreigner, I truly appreciated her patience and care. She is a very kind and wonderful person.
Room is very clean, parking is nearby and easy to access. Highly recommended hotel."