"Worth it atau nggak? Ini pengalaman jujurku nginep di Horison Samarinda 👀
✨ lobby bersih
✨ lokasi oke
✨ cocok buat short stay
Tapi jujur menurutku kamarnya agak kurang kedap suara jadi lumayan berisik 😭
Dan sempat ada pengalaman pas pesan nasi goreng di resto, aromanya kurang enak jadi kami complain.
Untungnya respon dari pihak hotel cepat banget 🙌
Makanan langsung diganti, manager-nya juga datang minta maaf langsung, bahkan kami dikasih compliment cake red velvet pas sudah balik ke kamar 😭✨
Menurutku ini nilai plus sih karena mereka mau handle complaint dengan baik.
Overall:
7/10 buat pengalaman nginep singkat di Samarinda ✨"
"1. The air-conditioning unit was old and not performing efficiently
2. The shower head was old and not functioning properly
3. There was no automatic door shutter
4. Only the pool was open, all other facilities were closed due to Eid Al Fitr, not acceptable for foreign visitors.
5. The whole building's air conditioning system has to be upgraded. Even in common areas, it did not function well"