"The location was perfect for York city centre and the barbican. We did not use the restaurant or bar, and our only dealing with reception was check in and check out. Both times the sole member on staff was on the phone.
We were in roon 48. The view was great, but the bed dreadfully uncomfortable and my sleep was poor for this reason"
"A very nice hotel , large room, friendly and professional service especially from the door man!
Only two negatives - it’s very difficult to find parking or very expensive.
- the spa should be included for free when the room cost is so high, I wouldn’t stay again based on the price without the spa."
"The location of the hotel is excellent and the staff very good. The rooms are quite dated and ours wasn’t very clean. On our 2nd day we went out at 9.30am and arrived back at the hotel at 16.30pm only to find our room had not been made up. The staff knocked on the door at approximately 5pm to make the room up. The evening meals we had were very good. Breakfast was good but had a long wait for it to arrive"