"A very nice hotel , large room, friendly and professional service especially from the door man!
Only two negatives - it’s very difficult to find parking or very expensive.
- the spa should be included for free when the room cost is so high, I wouldn’t stay again based on the price without the spa."
"The room description was incorrect. The room was really tight for 5 person. We booked for 1 double bed, 1 single bed & 1 bunk bed, but we get 1 double bed bunk bed & another 1 bunk bed. It's difficult for elderly to climb up the bunk, we ended up pay for another 2 single beds in a separate room. The gave us a little discount for it."
"Had a lovely stay at the queens hotel for my husbands big birthday. Check in was so easy and the room as clean and comfortable. We loved the bar lounge area looking over the water was so relaxing. Staff were really friendly and helpful. Price was great. Location was great it’s not too far from the train station and perfect for city centre. The hotel had everything we needed for a relaxing stay. We would stay here again."
"The location of the hotel is excellent and the staff very good. The rooms are quite dated and ours wasn’t very clean. On our 2nd day we went out at 9.30am and arrived back at the hotel at 16.30pm only to find our room had not been made up. The staff knocked on the door at approximately 5pm to make the room up. The evening meals we had were very good. Breakfast was good but had a long wait for it to arrive"