"Our driver stays in hotels all over the UK while transporting vehicles for our business, and he says this is by far one of the best places he stays. The hotel is consistently very clean, the service from the staff is excellent, and everything is well organised and comfortable.
A major advantage for us is the parking. It is very convenient for larger vehicles, and our driver is able to park a truck and trailer without difficulty, which is not always easy to find when travelling for work.
Because of this, whenever we have jobs in the Exeter area, this is always the hotel he prefers to stay at. Highly recommended and we will definitely continue using it whenever we are in the area."
"Excellent service, thank you Matt for looking after me so well. Friendly and respectful staff, microwave facility available, hair dryer and ironing available too."
"We booked our stay back in September and arrived yesterday just before 2pm. We were told our rooms wouldn’t be ready until 2pm, which was fine, but when we asked if we could leave our luggage, we were informed it would cost £5 per room to store it.
At 2.25pm we returned to check in, only to be told again that the rooms still weren’t ready—yet suddenly we were offered luggage storage for free. Another receptionist then mentioned that one of our rooms was available, so we were able to leave all our bags there, which we appreciated.
As for the room itself: the carpet was heavily stained, and both the beds and the flooring were very creaky. The bathroom, however, was spotless.
On day two, we raised our concerns with the reception manager, who allowed us to store our bags free of charge. While this was helpful, the overall experience didn’t give us a great first impression of the hotel."