"As an international brand, I don't think this Crown Palace is qualify during my staying experience. I'm checking in on 25th Dec, understand that is holiday so no other restaurants open so we decided to have dinner at The Core restaurants. We arrived at around 19:40 and finished order at 20:00, however the food just arrived after 40min after I chased at 20:35 even the 6pcs oysters. On 26th, I have ordered 2 bottles of water at around 00:00 for my kid before sleep, however it was not arrived until next day. I was just check out & back to hotel lobby (4/F) for toilet. And found a male staff going to female toilet for cleaning after me. I was shocked & scare so I come out and going to the unisex one. When I approached FO counter & mentioned I'm quite scare. But the female staff just told me that was normal and just simply appologize without any explanation. To be honest, that's really unacceptable & never come back."
"Very good stay in general. Around 10 minutes walk from all the day trip pick up locations (e.g. Brooke Street Pier). The facilities were amazing and the front desk staff members were all very supportive and helpful. Loved the welcome cookies!!
The room was big and we received daily clean ups. We visited the pool and also utilised the gym during our stay as well - very good facilities.
The bathroom wall was a bit think as we could vaguely hear people next door, but the room was completely fine - could not hear a thing.
Would recommend to all types of travellers and will definitely stay again if we are visiting Hobart again!"