โฟร์พอยท์ส บายเชอราตัน ชาร์ลสตัน

Great location in the heart of Charleston, WV. Nice view of river and cityscape. Helpful staff, nice bar. Connected to Recovery Bar & Grille as another option.

The stay once we finally arrived was good. Initially, we were upset because the shuttle left us at the airport and didn't return. We were accomodated afterwards. The room was clean, bathroom was clean and all was well. There was a slight leak in the restroom sink but it did not effect my stay. Breakfast was good and delivery was quick.

Room was clean. The property were stingy on their bathroom linens. The desk said they did not have an extrsblanjet

The property was disgusting. First our toilet was broken. I fixed it, it broke again for good after hours where maintenance couldn’t come until morning. Mold was in the bathtub and the air condition sounded like a space ship taking off. Beware.

Great place to stay. Our room was clean with a nice view of the city. Breakfast was a little undesirable ,but it makes up for it with the sports bar attached to the hotel. It had great food and drinks.

Everyone and everything was great EXCEPT the pool was out didn’t let us know ahead of time so we could’ve found an alternative hotel! Pool is one of our first check boxes because of our 6 yr old son!

The hotel needs major updates. My room felt a bit musty. A few of the machines in the gym were out of order as well. It was honestly just okay. The location is excellent, which is why I chose the hotel, however the newly constructed hotels in the valley / outside of downtown might be a little nicer.

I felt like the pictures online were a bit deceiving. The equipment in the fitness center is ancient and the rooms are quite outdated. There seemed to be difficulties with their key card system, and the food and beverage service was, let’s say, less than welcoming. The food was average at best, just be careful if making a special request because there’s a high probability it won’t be what you ordered.

Hotel was fresh, clean and comfortable. Staff was friendly. Ordered food from hotel restaurant, it took forever and was cold we we got it.