Room were not ready when arrived. Shower was clogged, so it was overflowing to toilet area. Toilet was also leaking. Manage to changed room.
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คำตอบจากที่พัก: Dear guest:I’m the general manager of CHEERMAY HOTEL(Chaozhou ancient town people's Square).Thank you for choosing us and share your advice with us. We’re sorry for the bad experience you had during your stay. For your checked in earlier, your room are still being cleaned up at that time, so we’re failing to checked you in immediately. We’re apologize for that. If you have any questions during your stay, call the front desk immediately. We’ll communicate with you。If necessary, we can help you change a room . Your valuable advice is very important to us, it’s our duty to provide every guest comfortable environment and intimate service. Every room has been carefully disinfected,we‘re committed to providing every guest with a warm and thoughtful stay experience. Please believe that we’d like to do more for our guests. Also very grateful if you will recommend our hotel to your friends. It’s a 15-minute drive to places of historic interest and scenic beauty, such as Zhongshan Road Arts Street,Memorial archway Street, Guangji Bridge, Kaiyuan Temple, the north bank plank road, The Sacrifice to the Crocodile, Old City restaurant, Internet Celebrity Shop Xie Huai Liang sesame paste, Laowei Niuzaguo and Zhenji Niuza. The north gate market have sausage powder, Chaozhou famous pot-stewed fowl and so on, many tourists are attracted to there! Except Intelligent accommodation environmentIn, we also prepare food and travel tips and recommendations, look forward to your next stay, I wish you a happy life!