คำตอบจากที่พัก: Dear Value guest,Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found the location pleasant and the room clean, and that you felt the value matched the price. However, we're sorry to learn that the service did not meet your expectations, especially during check-in and with the information provided.Your comments regarding the lack of clear guidance and communication from our staff have been noted, and we will address this with our team to improve the arrival experience. We also appreciate your feedback about the restaurant and facilities, as well as your interest in room types with a bathtub, we regret the misunderstanding and will ensure our team is better equipped to provide helpful information.We hope to have the opportunity to welcome you again and offer an improved experience.Best regards,Avani+ Hua Hin Team.
คำตอบจากที่พัก: เรียนคุณ Panta,ขอขอบพระคุณสำหรับรีวิวและคำชื่นชมค่ะเราดีใจอย่างยิ่งที่ท่านประทับใจในบริการและความใส่ใจของพนักงาน ทีมงานทุกคนจะได้รับกำลังใจจากคำชื่นชมของท่านอย่างแน่นอนค่ะหวังว่าจะมีโอกาสต้อนรับท่านอีกครั้งในเร็ว ๆ นี้นะคะAvani+ Hua Hin Team.
คำตอบจากที่พัก: Dear Valued Guest,Thank you so much for sharing your lovely feedback! We're thrilled to hear that you enjoyed the beachfront location and that your little ones had the chance to play by the sea in the evening. 🌊🦀We're also glad you found the room spacious and comfortable. Your satisfaction means a lot to us, and we hope to welcome you back for another relaxing stay soon!Warm regards,Pornpon SuertimFront Office Manager
คำตอบจากที่พัก: Dear Khun Arisa,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the clean accommodations and friendly service from our team. It’s especially heartwarming to know that your little one had a great time at the pool and Kids Club!We truly appreciate your kind words and look forward to welcoming your family back for another enjoyable stay.Best regards,Pornpon SuertimFront Office Manager
คำตอบจากที่พัก: Dear Valued Guest,Thank you for your feedback. We sincerely apologize for any inconvenience caused by the wedding event near the pool area. We understand the importance of privacy and tranquility during your stay, and we will review our event arrangements to ensure that we can provide a more peaceful atmosphere for all guests in the future.We appreciate your comments and hope to have the opportunity to welcome you back soon for a more relaxing experience.Best regards,Pornpon SuertimFront Office Manager
คำตอบจากที่พัก: Dear Value guest,Thank you for sharing your feedback. We’re sorry to hear that your experience at the seaside club did not meet your expectations, especially regarding the charge for drinks. We apologize for any lack of communication and will work with our team to ensure pricing details are made clearer to guests in the future. We appreciate your comments and will use them to improve our service.Kind regards,Avani+ Hua Hin Team.
คำตอบจากที่พัก: Dear Khun Polly,Thank you very much for your kind words and for taking the time to share your experience with us.We’re delighted to hear that you enjoyed the spacious room, swimming pool, and especially the warm hospitality from our team. We're also pleased to know that you had a great dining experience at our seaside restaurant—it’s truly one of our favorite spots too!We hope to welcome you back again soon for another relaxing stay by the sea.Warm regards,Avani+ Hua Hin Resort.
คำตอบจากที่พัก: Dear Khun Athinun,Thank you for your feedback. We are glad to hear that you found our hotel spacious and family-friendly, with a large swimming pool. We do apologize for the delays you experienced when requesting additional items to your room and the breakfast offerings not meeting your expectations.We will review these areas to ensure better service for our future guests and to enhance the overall experience. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back again soon.Best regards,Pornpon SuertimFront Office Manager