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คำตอบจากที่พัก: Dear Mommy_Zee,It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for choosing Aston Kemayoran City Hotel!Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay and enjoyed our friendly and attentive staff. It’s great to know that you found the room spotless, modern, and comfortable. We’re also glad our convenient location added to your experience. We look forward to welcoming you back for another exceptional stay!Best Regards, Cyrila Bertania Sari General Manager

คำตอบจากที่พัก: Dear Ms AngelThank you for choosing Aston Kemayoran City Hotel!Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the accommodating service, spacious room, and the convenience of the smart TV. It's great to know that you found the breakfast delicious and appreciated the cleanliness of the room. We look forward to welcoming you again for another fantastic stay!Best Regards, Taufiq Djudien General Manager

คำตอบจากที่พัก: Dear Mr Lance Ezekiel,Thank you for choosing ASTON Kemayoran City Hotel!We are delighted to hear that you and your wife enjoyed your stay with us, particularly finding the room clean, the bed comfortable, and the bathroom to your liking. It’s always wonderful to host guests celebrating such special occasions as your honeymoon! Allow me on behalf of the Management to apologize for the inconvenience regarding regarding our location setup and services. Your observations about the Indomaret hours, concierge services, and language barrier are well-noted. We appreciate your understanding and feedback, and we will use it to improve our guest experience. We are especially sorry for any miscommunication that occurred and will continue training our team to better accommodate all our guests.We are glad to know that despite some challenges, you found value in your stay and would recommend us. Guest comfort and satisfaction during their stay is our priority. We hope you will give us the opportunity to once again welcome you to ASTON Kemayoran and prove to you that we can give better services on your next visit. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel and Jakarta as memorable as possible.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Valued GuestThank you for choosing and taking the time to share your experience during your stay. First of all, we apologize for your inconvenience regarding your experience at our Silangit Restaurant. Knowing this, we will improve and recheck the quality of our food and of course our service. Hopefully this less than good experience will be the first and last for you. We ensure that on your next arrival this will not happen again, and. If we are given the opportunity to welcome you with all our hospitality, we are happy to await your return. Once again, we express our deepest apologies. Hopefully you are always in good health.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Mr Alex Lim Thank you for taking the time to share your stay experience with us. Allow me on behalf of the Management to apologize for the inconvenience regarding services our team. This issue has becomes special attention in our internal specially for no available non smoking room. We hope you will give us the opportunity to once again welcome you to ASTON Kemayoran and prove to you that we can give better services on your next visit. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel and Jakarta as memorable as possible. Regards, Taufiq Djudien General Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for choosing Aston Kemayoran City Hotel to show at JIEXPO and taking the time to provide such a detailed review. We're happy to hear that our new location and facilities met your expectations. Regarding bathroom cleanliness, we apologize for the inconvenience you experienced and will ensure our housekeeping team is more thorough in maintaining room cleanliness.We also appreciate your input regarding amenities. We understand that some additional facilities charged may not meet expectations. Regarding drinking water, we provide dispensers to support reducing plastic waste.Overall, we're glad to hear that you enjoyed your stay and hope to welcome you back in the future with an even better experience.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Mr Kadan,Thank you for choosing ASTON Kemayoran City Hotel!We're delighted to know you enjoyed our service, cleanliness, and food. Your feedback inspires us to keep providing the best experience for our guests. We are always committed to providing unforgettable service to every guest, and we hope that you can feel it on every visit to Aston Kemayoran City Hotel.Once again, thank you for your trust and we look forward to welcoming you back on your next visit.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Mr Rohit,Thank you for choosing ASTON Kemayoran City Hotel!Thank you for staying with us and for your kind review. We're delighted to hear that you enjoyed our convenient location, spacious rooms, and quality service. Your feedback means a lot to us, and we look forward to welcoming you back in the future to provide an even more enjoyable experience.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Mr Alikhan,Thank you for choosing Aston Kemayoran City Hotel!Thank you so much for the amazing review! We're thrilled to hear that you had a great experience and would recommend us. It’s our pleasure to provide a memorable stay, and we hope to welcome you back again soon in the Kemayoran area!Best Regards, Taufiq Djudien General Manager

คำตอบจากที่พัก: Dear H_Yang,Thank you for choosing Aston Kemayoran City Hotel!Thank you for your kind words! We're delighted to hear that you enjoyed your room and experienced our friendly service. Cleanliness is our top priority, and we're glad it made your stay even more comfortable. It was truly a pleasure having you with us, and we can’t wait to welcome you back for another unforgettable stay!Best Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay.We regret that the noise on the 23rd floor affected your stay. We strive to provide a comfortable and peaceful environment for all our guests, and we will address these issues with our team to ensure better monitoring and control of noise levels in the hallways.Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with more enjoyable experiences in the future.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you for choosing ASTON Kemayoran City Hotel!Thank you for choosing us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with our service during your stay.Thank you once again for your review and for your patronage, and we are looking forward to welcoming you on your next stay with us.Regards,Taufiq DjudienGeneral Manager

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for the review! We are happy to hear that you felt comfortable during your stay at ASTON Kemayoran City Hotel. We are committed to providing decent accommodation, friendly service and a strategic location. We hope to welcome you back in the future and provide you with another enjoyable stay.Regards,Taufiq DjudienGeneral Manager