โรงแรมใกล้กับ Forte Urbano, Castelfranco Emilia

This is quite an old fashioned hotel, in a very good way - like the hotels your parents couldn't afford to bring you to when you were a child, if you are a middle-class European. This should be a big plus to many guests, it certainly was to me. I travel a lot these days, stay in a lot of hotels and generally view them with a deeply jaded eye, it's refreshing to find one's cynicism confounded once in a while. My wife and I managed to get ourselves stranded in Bologna, after the last public transport connection to our distant residence in the mountains had been missed. We booked a suite at the last moment, it was very good value, the receptionist spoke English very well and we were treated with courtesy and respect throughout - even though we must have looked like a couple of derelicts after a day walking around in the heat. The bed was comfortable and, although the USB charger took a bit of finding (on the TV) it was definitely there. The water was hot and the whole place was sparkling clean. The old fashioned air conditioning worked, properly, which is unhappily not always the case these days. The breakfast was excellent too. We were called a taxi and went on our way well satisfied. If you're looking for something up to the moment and cutting edge, this is not for you. To me and people like me, it is a breath from an older, better time - shining like a good deed in a naughty world. For the avoidance of doubt, I liked it.

I stayed in the hotel during the July heatwave. Hence the best part of the hotel, the garden, was not really usable. The beautiful photos of the grand rooms at the reception level are really misleading. These rooms are not used for anything and are therefore adding little to the value. The worst bit was the room. Although on my own, I actually shared the room (and the bathroom) with the ants (plenty of them). When I arrived at 3 pm at 38C degrees, the fridge in the room was not working because it was unplugged. Basically the adapter was missing (both issues were dealt with after complaints, but issues like this should not arise in a 4* hotel). Note that the power points take in the old fashioned 3-pin Italian plugs and hence you need an adapter regardless of where you live. The bathroom, although clean, smelled of dampness and the shower sewage outlet was getting clogged after just a few minutes. The room, while spacious, felt very, very tired. Nobody has put a lick of paint in it for 50 years or so. Air-con was OK. The staff were a mixed bag. A young lady at the reception was the only one who put a smile on her face. The older members of the stuff looked like they are tired of everything and just waiting for retirement. Having moved from this hotel to the same-chain hotel in Bologna, the differences are to the extreme in every respect. In my mind, the only thing that is 4* in this hotel is the price. Everything else is at best 3* (cannot comment on breakfast, was not having it). On the positive side is the location of the hotel, 10 min walk to the Piazza Grande.

Very good stay in this modern clean hotel. Clever automatic check in for out of hours

โรงแรมอยู่ในบริเวณที่เงียบสงบห่างจากทางหลวงเพียงเล็กน้อย เราได้พักห้อง corner suite ซึ่งเป็นห้องขนาดใหญ่ มีพื้นที่นั่งเล่น และห้องนอน แยกออกมา และมีลู่วิ่งในที่นั่งเล่น ๆ ติอย่างเดียวคือ น้ําฝักบัวมีกลิ่นโลหะแรงมากไม่แน่ใจว่าเป็นท่อระบายน้ําหรืออะไรแต่ค่อนข้างไม่น่าอยู่ ช่องทีวีมีช่องเคเบิ้ลทีวีเลยดีด้วย

Nulla da dire per quanto riguarda la pulizia e la bellezza e accuratezza delle stanze e del parco. Ho prenotato per dei colleghi che avrebbero dovuto soggiornarvi per almeno 3 settimane per motivi lavorativi. Avevo prenotato (e ho avuto conferma) per una doppia con letti singoli e ci hanno dato, inizialmente, una matrimoniale. In seguito il problema è stato risolto, ma la conferma era per quanto prenotato. Avevo telefonato per chiedere conferma del prezzo, che il sito riportava a € 86,00 per la doppia; mi è stato data la quotazione di € 85,00 ma, al momento della prenotazione, l'importo è stato portato a € 94,00 e anche i prezzi sul sito cambiano ogni giorno, peggio del petrolio. Ci siamo accordati per il pagamento al check-out, come facciamo in ogni hotel in cui mandiamo il personale in tutta Italia, confermato dalla loro mail. Per dei problemi di mancanza arrivo materiali, siamo stati costretti a chiudere la prima settimana con un giorno di anticipo e lì sono cominciati i guai. Sono volate parole pesanti, sia con i titolari della Ditta che con il nostro personale, che nulla sapeva e che aveva lavorato tutto il giorno. Il Direttore si è dimostrato sgradevolissimo e molto maleducato, accusandoci di non aver fatto il pagamento anticipato come invece fanno gli altri (ma non era stato richiesto). E' stato richiesto il pagamento dell'ultima notte e ci è stato, però, impedito di utilizzare la stanza, già pagata, per far fare una doccia e il cambio ai nostri colleghi. L'ultima perla della loro maleducazione è stata l'affermazione, ieri mattina, fatta ai dipendenti: speriamo di non vedervi mai più e non vi permettete più di prenotare presso di noi. Sconsigliato in ogni e qualsiasi modo, non per la qualità del luogo, ineccepibile, ma per la grande maleducazione e ignoranza di personale che prima prende accordi in un modo e poi pretende e rinfaccia regole non specificate. Oltretutto con il personale dipendente che non era al corrente di nulla e si è trovato aggredito. State lontani, ci sono sicuramente posti migliori a San Giovanni e dintorni. Personalmente ho esperienza con hotel in tutto il mondo e non ho mai trovato persone così.

โรงแรมที่ดี ทําความสะอาดดีเยี่ยม อาหารเช้าปกติ; ที่ 8.30 เสร็จแล้ว แต่สําหรับความจริงแล้วหลังจากที่ฉันถามพวกเขามาถึงในไม่กี่นาที ... ความผิดที่ไม่เหมือนใคร ประตูลิฟต์มักจะปิดราวกับว่ารูปถ่ายเซลล์ไม่ทํางาน ... ฉันยังคงถือ แขนเสื้อบนแขนของฉัน ฉันเคาะที่แรงมาก ... ฉันไม่ได้ถามเพราะข้อผิดพลาดสามารถเกิดขึ้นได้เสมอ แต่ฉันรายงานที่แผนกต้อนรับ ... ฉันหวังว่าพวกเขาจะซ่อมแซมข้อผิดพลาดได้อย่างรวดเร็ว ...

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