People are great, food is good, spa services are nice. Manager and some of the restaurant staff was very friendly, the ladies at the front desk not so much. They seemed a bit grumpy which is very rare as compared to other Fiji resorts. People genuinely seem kinder and friendly. Kids club is fun, a lot of kids and well organized activities etc. We got amazing sun one day and rain the other. Snorkeling was not that great either, hardly any sea life and where they took us for snorkeling in a chartered boat did not having great corals (I have seen much better in other areas of Fiji). Reason for low stars - Overall the resort can use some upgrades. Rooms are old and dainty. They feel wet all the time with the weather and bedding towels, floor etc all feel wet. poor air conditioning (hardly works) and very old. And smell moldy. Concept of room service does not exist, there is no phone or cell phone reception in rooms. Even for towels or ice or making any reservations for boat or spa etc you have to constantly keep getting out. It pours a lot during the wet season, and very tricky to keep Walking to the front desk for anything basics. I get the concept of island time and no cell phone network in rooms but Checkin into our flights etc was not so fun. Not a place for luxury but jut basic island with nice friendly staff around.
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