Insieme alla mia famiglia e al cagnolino, abbiamo avuto il piacere di soggiornare in questo hotel in occasione di due concerti alla Reggia, che è possibile raggiungere in pochi minuti a piedi. Posso dire che tutto il personale, dalla reception al ristorante e le signore delle pulizie, è stato molto gentile e premuroso. Addirittura la signora che ci ha servito la cena ha esaudito col sorriso sulle labbra la nostra richiesta di cenare presto, in vista dei concerti. La camera, una suite junior con annesso terrazzino, era pulita e il mobilio impeccabile. Infine, abbiamo potuto usufruire di un parcheggio a pagamento a pochi metri dalla struttura. Spero davvero di ritornarci al più presto.
We gave this hotel one star, and that was for housekeeping because they were great! We had a south facing room which faced the square. Because of the transition in seasons, the air conditioning was not yet operational. When we asked about possibly getting a fan for our room the woman at the front desk laughed at us. Saying it wasn’t hot for them. (the hotels we’ve stayed at subsequent to this had no problem with offering and supplying us with a fan) This left us no choice, but to leave the windows open at night and being on the square it was very noisy at night. Breakfast is served until 10 AM, we generally arrived at about 9:15 AM, when we asked about items that were empty such as bread, rolls, or ham and cheese we were told there was no more. We made the mistake of having dinner at the hotel restaurant, my husband ordered a steak medium rare, and it was served well done and charred.. All in all a bad experience. We spent five nights at this hotel, it was five nights too many!!
In una delle piazze più centrali della città, in un palazzo signorile, ecco questo B&B in una dimora elegante, curata nei minimi dettagli, con camino, pianoforte, ampi spazi, parquet, armadi a muro ovunque, ascensore, mobili antichi, pulizia estrema, cambio quotidiano degli asciugamani... Insomma, un ambiente di grande stile dove, ad esempio, la suite Sequoia ha, tra i tanti dettagli degni di nota, un'enorme cabina armadio e un grande bagno finestrato con due lavelli. Il proprietario, una persona cordiale e simpatica, prepara la colazione la mattina e scambia due chiacchiere con gli ospiti in modo informale ed è in grado di fornire ottimi consigli. ”Al centro” è sicuramente uno dei più bei B&B dove io sia stata, ad una cifra certamente abbordabile.
Dovrebbero cambiare le foto sul web perché datate e non aggiornate! In tutta la struttura si sente un tanfo di fogna per non parlare in stanza dove proprio non si respira e per stare in bagno conviene trattenere il respiro! Bagno abbastanza grezzo,bidet scomodissimo! Presenze oscure in camera e in bagno(scarafaggi)...per fortuna siamo rimasti solo una notte ed immaginate come sia stata rilassante! Note ”positive ”:Colazione accettabile,hotel posto nelle vicinanze della reggia, parcheggio . Comunque abbiamo esposto il problema alla reception mostrando anche una foto e ci è stato detto:”che avete tenuto la finestra aperta?” Noi:”beh avremmo voluto tanto dato il cattivo odore,ma dato che non ci sono zanzariere abbiamo evitato!” Al che ci hanno detto:”potevate comunicarlo,vi avremmo spostati in un'altra camera!” Capitato l'episodio la sera prima di coricarci pensavamo si trattasse di un singolo episodio ed invece...al mattino nuove presenze!!! #
Our balcony was a nice amenity and worth the increased room rate to walk out onto the balcony. We saw the Royal Palace just outside our room and a lively piazza. The balcony door did insulate the room from street noise. Traffic below the balcony was heavy from 5pm to 9pm, but quiet afterwards. The bathroom had big fluffy towels and a nice free standing drying rack. The shower was spacious shower. The bed comfort was satisfactory. There are adequate electrical outlets for charging telephones. An espresso maker in the common are was a very nice amenity. Breakfast was provided by using a coupon at a nearby cafe. The coupon included cappuccino, fresh squeezed orange juice, water and a pastry. The walnut pastry was amazing. Automobile parking was off-site. It is not included in the room rate and it is not free. Metered parking goes from 8am to 9pm. Overnight it is free. The parking pay kiosks did not accept credit cards, so you must have plenty of coins. Visitors can park only in a limited number of blue outlined spaces, located about 250 m away.
Leggendo le recensioni siamo andati con delle aspettative altissime! Il b&b per il prezzo pagato è molto carino e ben tenuto. La camera molto pulita ma purtroppo per via dell’umidità le lenzuola erano umide, abbiamo acceso l’aria calda per cercare di togliere l’umidità! La colazione dalle recensioni pensavo fosse meravigliosa, invece una cosa tremenda, due fette di ciambellone e dei biscotti e cornetti duri come un sasso! Altra cosa che ci ha un pò “infastidito” è la stata la troppa presenza del proprietario, appena torni con la macchina o esci dalla stanza te lo ritrovi accanto, anche a colazione non si è liberi e sinceramente appena sveglia io non ho voglia di parlare con nessuno!
ผผู้เข้าพักMenna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.
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