Pousada Quintal da Lua

"เกสเฮ้าส์สวยมาก เต็มไปด้วยรายละเอียด รับรู้เลยว่าทุกมุมใส่ใจมาก Rose ให้บริการกาแฟ/ชายามบ่ายแก่แขกในพื้นที่ส่วนกลางประมาณ 17:00 น. พร้อมคุกกี้ชีสสี่ชิ้นเล็ก ๆ เป็นโอกาสที่ดีในการพบปะแขกคนอื่น ๆ และแลกเปลี่ยนเคล็ดลับ! ไม่เป็นไรที่บ้านนําเสนอได้ดีและยังคงเตรียมไข่ตามความชอบของคุณ โต๊ะที่จัดวางอย่างดีสวยงามและคาปูชิว เราขอแนะนําโฮสเทลนี้"

โรงแรมลาร่า

"โรงแรมสะดวกสบายมาก"

Pousada Capitólio

ซัมมิท กาปิโตลิโอ โรงแรม

"Dear Sir/Madam, I would like to report a summary of the irregularities that occurred during my stay at the Escarpa do Lago hotel, which began on January 11, 2026. During this period, I personally requested repairs to the air conditioning and the room door lock twice at reception. However, no staff member came to carry out the repairs. Regarding room service, we left the unit for cleaning, but upon our return, the room had not been cleaned. On another occasion, cleaning was carried out, but the towels and bed linen were not changed, contrary to what I had been previously informed. The maintenance of common areas was also deficient, with overflowing external trash cans that were not collected. I emphasize that the bed linen was only changed on the penultimate day of our checkout. Note: One of the towels provided for bathing had the following writing on it (Glass Cleaning). This could cause illnesses due to the towel being used with chemical products, creating an unsanitary environment. Regarding the facilities, I noticed that the room did not have the chair shown in the promotional photos. The chairs available are old, dirty, and located outside the rooms. Furthermore, basic items such as glasses, soap, and shampoo are missing. Regarding hygiene and service in the restaurant, I witnessed animal feces at the entrance, forcing guests to detour to access the area. There was also a lack of punctuality in the breakfast service, with food being removed prematurely before the established time. On several occasions, the manager, Soray, referred to us as "The problem guests." It is clear that we did not have the best accommodation, much less the best service. Given the above, I express my dissatisfaction with the lack of support, hygiene, and facilities provided. Below I include some articles and jurisprudence to address this matter without further delay. 1. Consumer Protection Code — Law No. 8.078/1990 (CDC) The CDC is the main legal basis for protecting guests against failures in the provision of services. Some relevant provisions: Article 6 — Basic consumer rights: right to adequate and clear information about services; protection against abusive practices and clauses; effective redress for damages. Services and Information in Brazil Article 14 — Liability for the service: the supplier (e.g., hotel) is objectively liable for failures in the provision of the service, regardless of fault — it is sufficient to demonstrate that the service was defective."

Balneário do Lago Hotel

"ฉันใช้เวลา 5 วันที่สมบูรณ์แบบในโรงแรมบริการที่ยอดเยี่ยมสําหรับทุกคนห้องพักที่สะอาดและโปร่งสบายสระว่ายน้ําที่สะอาดอาหารที่ดีมากและงานปาร์ตี้ที่สมบูรณ์แบบในปี"

ลาร่า โฮม สวีทส์

Obbá Coema Village Hotel

"The hotel is very beautiful, clean, friendly staff. As we were out of season, was quiet. So the food was not served self. It was a la carte. But very good. It was a huge, very tasty swimming pool. The staff working was very careful and friendly."

Pousada Flores de ipê