The room was great. The whole experience makes us felt like home, and we could definitely want to stay there for a long time if we can. The best place for families for sure. The amenities were great, and the one bedroom even have two toilets. Because I booked through trip.com, somehow the hotel has issues with my payment/authorisation. But, they have definitely communicated with me very promptly prior to the visit and everything went well. Highly recommend!!!
We booked this mostly as it included breakfast, the picture shows a continental breakfast area in the kitchen, however, you have to go to reception to get a basket and have no choice in what you get. I have allergies so couldn’t eat most of it so gave it to my partner. The rest of the hotel is great just let down slightly by breakfast
MTN House By Basecamp provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
I would have rated this a 4/5 had it not been for the problem we had with our check in. We did not receive our guest access email. Neither the booking company or Base Camp had a suitable answer for this issue/mix up. Eventually it was resolved by going to another Base Camp property to gain access. We booked a studio suite and it was really well designed, clean, and had everything we needed. Downtown location is really convenient. Note: Studio Suites don’t come with parking. Parking on the street is possible and free between 8PM and 8AM. Plan accordingly.
Amazing! Perfect location and amazing staff. Will absolutely be my go to for the next stay. Rooms were clean, the balcony view was also great. Pub on site with live music. Housekeeping were also lovely. I couldn’t think of a fault for the price. Thank you.