รีวิว GR Solaris Cancun All Inclusive

The staff were very helpful, but the hotel app wasn't working, which was inconvenient. I wanted to change a restaurant reservation, but when I canceled it, I couldn't make another reservation. It was an all-inclusive resort, but I didn't realize there was a limit to the number of restaurant reservations I could make until I got there. I ended up eating most of my meals at the buffet, which was boring. Also, when I called to request laundry, no one answered the phone.

Not worth the money for an All Inclusive, not much foods options at the buffet.

We have been to the GR Solaris Cancun All Inclusive 3 times in the past all excellent this visit the same excellent.

The location is good, supermarket and many restaurants are nearby, they also have a 24 hrs coffer shop, which is good for us to have a simple breakfast before we hang out in the early morning. However, we have to bring our big suitcase to level 3 by staircase and the cleanness needs to improve.

We liked this hotel, ocean view and entertainments. Friendly staff.

部屋も清潔で広く過ごしやすかったです。またスタッフの方も良かったです。但しレストランの予約が取れず、結果的に毎日予約不要のビュッフェになってしまったのが残念です。またビュッフェについては美味しいものもありましたが逆に口に合わないものもやや多かった印象です。

酒店就在海邊🏝️，有4個餐廳，就是晚飯時間開放。早上和午餐都是自助餐。服務很好，食物還可以。

일단 가격대비 있을거 다있고 방컨디션도 괜찮았어요 체크인 전에도 이용가능했고 바다랑 연결되어있어서 보러가기 좋았습니다. 식당의 종류는 조금 아쉬운편이었습니다

房間有些陳舊，長者不適宜，上上下下太多

這家真的不要來，我在北美洲住過最差、性價比最低的酒店，沒有之一。 設施：首先設施非常舊，有些樓梯門把手都掉了，沙灘區也基本一片混亂，清理垃圾不及時 服務：入住時塞給了前台20刀小費，他不但沒給我升級房間和任何優惠，反而給錯了房間，給我了一間已經被別人入住的房間，我刷卡進去看到房間裏的一家人還有正在洗澡的女主人真的很尷尬，再去找前台的時候他絲毫不感到抱歉，反而説是我看錯了房間號（其實就是他給錯了，我都拍照片留作記錄了）門卡很容易失靈，去找前台一臉不耐煩。後來退房的時候換了個女前台，結果要額外收費，變相索要小費，要我6刀（不知道為什麼），我給了10刀後説找不開了衹能給找給我3刀。真的態度惡劣耍小聰明騙人。 衞生：差差差差差 環境：沙灘像是沒人維護，全都是海草，在淺水處散步腿被海草刮的難受，人特別多，臟亂差，電梯特別慢特別擠，我基本就沒擠上過電梯，全靠走。 食物也非常的差，説是全包，但是如果你沒有預約也衹能去一個餐廳吃飯，這個餐廳的飯甚至不如我在美國的學校的食堂，種類單一併且難吃，我後來給了服務員20刀小費進了一個需要預約的餐廳，除了冰可樂好喝以外沒有任何優點。雞尾酒是直接用那種食用色素瓶子和酒精調的，巨難喝，有股那種特別劣質的味道，千萬別喝，外邊幾塊錢買瓶啤酒都比這好喝。 這個酒店沒有任何優點並且非常臟亂差且坑人，一定不要住，可以去住萬豪、凱悦，但是千萬不要住這家酒店以及這家酒店集團旗下在坎昆的其他兩家！

衞生乾淨，服務好