Very professional and hospitable, I was greeted by Yanet and Cristal , very quick check in process Rooms very clean , staff friendly, Thank you ladies for making me feel welcomed 👍 Definitely recommend five star ⭐️⭐️⭐️⭐️⭐️walking distance to shops and food a plus .
โรงแรมก็ไม่เลว อาหารเช้าแบบอเมริกัน เตียงค่อนข้างใหญ่และได้มาตรฐานอเมริกัน ใกล้กับ Ole ไปที่ Ole Transition Hotel โรงแรมมีที่จอดรถฟรี ชั้นสองไม่มีลิฟต์ มีสัมภาระเยอะ พิจารณาชั้นแรกได้
During our recent stay at the Residence Inn in Camarillo CA, we found the facility to be less than acceptable. After checking in and showering after our flight, my wife found that the hair dryer (which is a stated amenity) was not in the room. Upon notification to the front desk, they finally delivered the hair dryer to the room, but it was well after my wife’s hair was already dry. While there is coffee off the lobby in the morning, we were up early and wanted to make coffee in the room; unfortunately, while there were packets of coffee in the room, there was not a coffee pot. And during our stay, we killed two cockroaches and one spider in our room, each of which were delivered to the front desk at two separate times; their response each time was “oh … we’re so sorry about that”. No action taken … just a placating insincere apology. They boast about a sanitary hygienic cleaning of each of their rooms, but that clearly was not the case. Our bathroom floor had spotting around the toilet that appeared to be dried urine spots, but perhaps just a poor mopping; nonetheless, we mopped it up ourselves with one of the bath towels and cleaners. And we can’t responsibly complain about the noise in the hallway after 11:00PM because we did not report it, but clearly they do not enforce the rules of courtesy that are posted upon check-in.
I stayed at the hotel last weekend (checked out Nov 5th) and shortly after my sons baseball game noticed that I had left his shoes in the room. I called the hotel - no one was helpful. I tried to see if housekeeping recovered the shoes, if someone had checked into the hotel, maybe they were still under the desk? I could not get any information except that they would check with housekeeping. I called again on Monday - no information. Called on Tuesday - no information. I received an email this morning (Wednesday) from Pauline (the regional manager) stating that housekeeping does not have them and an apology that ”you lost your shoes”. I am livid! I did not loose the shoes. Instead, the message should have said, ”I am sorry you left your shoes in the room and my housekeeping stole them”! They were in the room! Anyhow, I have stayed at this place probably 20ish times for convenience (baseball park is close by), but I would not recommend - the rooms stink, the windows do not open so it's stuffy and smells like mildew, staff is not friendly, and now add to the list - the housekeeping are thieves!